Summary
Overview
Work History
Education
Skills
Wood Working
Timeline
Generic

Robert Toshi

Honolulu,HI

Summary

Dependable professional with strong customer service skills. Proven ability to enhance guest experiences and drive team performance through effective problem-solving and collaboration.

Overview

39
39
years of professional experience

Work History

School Maintenance I - Kainalu Elementary School

Department Of Education Hawaii
Kailua, HI
10.2022 - Current
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Started as part time, Worked way up to full time.
  • 2024 Employee of the Year

Owner/Operator Pool Cleaner

Clear Water Pools
Honolulu, HI
03.2017 - 02.2025
  • Managed all aspects of pool construction and renovation projects, ensuring quality and compliance with safety standards.
  • Developed operational budgets and monitored financial performance to optimize profitability and resource allocation.
  • Led team in implementing efficient scheduling processes, enhancing project turnaround times and customer satisfaction.
  • Established strong relationships with suppliers, negotiating contracts to secure favorable pricing on materials and equipment.
  • Developed and executed business strategies to enhance profitability and market presence.

Golf Starter

Bay View Golf
Kaneohe, HI
01.2019 - 01.2021
  • Managed tee time schedules to optimize player flow and enhance overall guest experience.
  • Coordinated with maintenance staff to ensure course readiness and quality for daily operations.
  • Trained new starters on club policies, procedures, and customer service standards.
  • Monitored pace of play, addressing delays to maintain efficiency on the course.

Bell Attendant

Ala Moana Hotel
Honolulu, HI
02.1987 - 04.2003
  • Provided exceptional guest service by greeting and assisting guests with luggage and inquiries.
  • Coordinated transportation arrangements for guests, ensuring timely pickups and drop-offs.
  • Maintained cleanliness and organization of lobby and bell desk areas to enhance guest experience.
  • Oversaw daily operations of bell services, mentoring staff on best practices and service standards.

Education

High School Diploma -

Roosevelt High School
Honolulu, HI
06-1984

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Dependable and responsible
  • Multitasking

Wood Working

Able to use various wood working machinery to make, and create beautiful merchandise to be sold.  Paid attention to detailed to create merchandise such as bracelets, jewelry boxes, picture frames, and other items.  Made especially using koa wood.

Timeline

School Maintenance I - Kainalu Elementary School

Department Of Education Hawaii
10.2022 - Current

Golf Starter

Bay View Golf
01.2019 - 01.2021

Owner/Operator Pool Cleaner

Clear Water Pools
03.2017 - 02.2025

Bell Attendant

Ala Moana Hotel
02.1987 - 04.2003

High School Diploma -

Roosevelt High School
Robert Toshi