Robert Tucker Stephens
Grovetown,GA
Summary
Versatile and results-driven professional with experience at Fairway Lawns, adept in effective communication and strong physical endurance. Demonstrated ability to enhance customer satisfaction and drive sales through strategic analysis and upselling strategies.
Overview
2
2
years of professional experience
Work History
Fit Specialist
Harley Davidson Motor
Augusta, GA
10.2024 - Current
- Answered customer inquiries regarding product features, pricing, and availability.
- Answered store and merchandise questions and led customers to wanted items.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Assessed customer needs to provide assistance and information on product features.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built and maintained relationships with peers and upper management to drive team success.
Lawn Technician
Fairways Lawns
August, GA
09.2023 - 08.2024
- Operated a tanker truck carrying 1,000 gallons of product to treat residential yards for weeds.
- Maintained equipment in good working condition, performing regular checks and minor repairs.
- Identified and diagnosed insect, weed and fungus conditions and pest-prone areas.
- Conducted multiple face-to-face conversations to address customer concerns and confirm service quality.
- Applied fertilizers, herbicides, and insecticides to lawns according to prescribed treatments.
- Prepared accurate quotes based on skilled lawn measurements and calculations of chemical requirements.
- Responded to customer inquiries and provided advice on lawn maintenance and care.
- Educated clients on sustainable lawn care practices to promote eco-friendly landscaping.
- Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.
- Consulted with clients to recommend lawn care practices and treatments for lawn improvement.
Paint Shop Laborer
Cherokee Casket Co.
Griffin, GA
11.2022 - 04.2023
- Painted caskets, manufactured casket hardware, sanded and prepped metal shells for painting, installed casket hardware
Education
High School Diploma - with honors
Spalding High School
01.2023
Skills
- Small engine repairs
- Effective Communication
- Strong Physical Endurance
- Effective Troubleshooting
- Fundamental Welding Techniques
- Time management
- Upselling strategies
Timeline
Fit Specialist
Harley Davidson Motor
10.2024 - Current
Lawn Technician
Fairways Lawns
09.2023 - 08.2024
Paint Shop Laborer
Cherokee Casket Co.
11.2022 - 04.2023
High School Diploma - with honors
Spalding High School
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