Robert Van Dyken
Jacksonville,FL
Summary
Dedicated, versatile Lot Supervisor with 14+ years of combined experience in supporting logistical and warehouse operations. Leverages strong leadership and communication skills to develop and guide highly organized processes that closely align routine efforts with business objectives. Demonstrates a commitment to operational excellence by consistently striving to overcome obstacles with a phenomenal work ethic.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lot Supervisor
Sweetie Boy Transportation
05.2022 - 09.2024
- Performed Inventory control lot maintenance
- Worked efficiently with a team to meet and complete deadlines
- Maintained a clean and organized work area while being accountable for all tools and equipment
- If needed help car haulers load, unload, and inspect all cars routinely for any damage
- Guarded company assets such as keys, vehicles, etc.
Medical Front Office Assistant
MedExpress Urgent Care
10.2021 - 05.2022
- Managed patient reception by scheduling appointments, providing instruction, fielding questions and reviewing submitted documentation for accuracy and completion to enable care for 60-80 patients per day
- Performed essential administrative functions by registering patients, verifying insurance eligibility, retrieving referrals and performing follow-ups to facilitate patient contact
- Prepared healthcare professionals for patient contact by updating records and information within the Athena system ensuring that patient data is protected and confidential in accordance with HIPAA requirements
- Fostered a productive work environment by maintaining an organized and welcoming office space leveraging phenomenal interpersonal skills to significantly improve patient interactions and experiences.
Receiving and Stocking Associate
Lowes Home Improvement Warehouse
04.2020 - 10.2021
- Maintained inventory and stock levels by utilizing inventory management systems and processes to track stock levels and perform stock checks, streamlining operations and improving customer satisfaction metrics by 85%
- Handled and stocked 10+ merchandise shipments a day by operating forklifts, order pickers and pallet jacks to move inventory to designated locations improving product availability to meet customer demand
- Delivered exceptional service by proactively engaging 10+ customers a day offering assistance in finding and retrieving products to build rapport and improve sales opportunities for the business
- Met business needs by continuously organizing all business areas, completing daily inspections and taking corrective action to build positive customer experiences and improve the safety of working areas for employees.
Warehouse Assistant
Loaves and Fishes Food Pantry
07.2017 - 03.2020
- Received incoming inventory by checking shipment contents against purchase orders, inspecting items for damage and labeling items for storage
- Supported outgoing distribution by assembling and transporting orders according to client needs
- Empowered warehouse operations by collaborating effectively with volunteers and staff, coordinating resources and information to align daily efforts with established goals increasing productivity
- Fostered a safe and productive work environment by ensuring compliance with procedures and policies pertaining to the use of vehicles and equipment preventing hazards impacting personnel and operations during routine activities
- Operated the companies 26' box truck safely to pickup donations from local grocery stores within the area.
Order Filler, Order Fillers, Wholesale and Retail Sales
Walmart Distribution Center
01.2015 - 06.2017
- Processed and fulfilled orders for shipment to 60+ stores by tracking inventory and picking items from assigned locations, packing items securely and staging orders efficiently to sustain a 100% fulfillment accuracy rate
- Demonstrated leadership skills by cultivating a safety-oriented mindset and organizing processes to meet and exceed organization expectations, conforming with established company standards and encouraging a positive work environment
- Adapted flexibly to organizational needs by assisting with other warehouse tasks as needed receiving and processing inventory and preparing shipments to boost operational efficiency by 85%
- Moved materials by safely operating forklifts and pallet jacks to move, load and unload inventory to facilitate the fulfillment of 100+ orders per day fulfill orders substantially increasing warehouse productivity.
Education
High School Diploma - undefined
Fluvanna County High School
Palmyra, VA06.1996
Skills
- Mechanical knowledge
- Forklift (6 years)
- Truck driving
- Warehouse management
- Logistics (4 years)
- Athenahealth
- Medical receptionist (Less than 1 year)
- Materials handling
- Stocking (4 years)
- Leadership
- Administrative experience
- Customer service (10 years)
- Driving (10 years)
- Military (6 years)
- Retail sales
- Tow truck (10 years)
- Communication skills
- Load & unload
- Organizational skills
- Freight
- Warehouse experience (6 years)
- Delivery Driver Experience
- Flatbed (6 years)
- Shipping & Receiving (2 years)
- Commercial Driving
- HIPAA
- Continuous improvement
- Security
- Cash handling
- Computer skills
- Microsoft Excel
- Microsoft Office
- Time management
- Warehouse management system
- Forklift
- Sales
- English
Certification
Driver's License
Military Service
United States Army, United States, Specialist, 08/01/96, 09/01/02, Armed Forces service medal, Army Achievement medal, Army Superior Unit medal, National Defense service medal, Armed Forces Expeditionary medal, Humanitarian service medal, Army service ribbon, Expert marksmanship qualification badge with rifle bar
Assessments
- Delivery driver, Proficient, 11/01/22
- Work style: Reliability, Proficient, 04/01/23
- Warehouse safety, Proficient, 05/01/22
- Work style: Reliability, Proficient, 05/01/22
- Work motivation, Proficient, 11/01/22
- Analyzing data, Proficient, 05/01/22
- Forklift safety, Proficient, 06/01/23
- Work style: Reliability, Proficient, 09/01/21
- Delivery driver, Proficient, 06/01/23
- Attention to detail, Proficient, 10/01/22
- Customer service fit, Proficient, 03/01/23
- Forklift safety, Proficient, 05/01/22
Additionalinformation
Seasonal delivery assistant, Tow truck and rollback driver, Taylors body shop, Warehouse operations, Logistics, Communication, Commercial driving, Administration, Material handling, Customer service, Resourceful, Organization, Time management
Personal Information
Relocation: Jacksonville, FL
Timeline
Lot Supervisor
Sweetie Boy Transportation
05.2022 - 09.2024
Medical Front Office Assistant
MedExpress Urgent Care
10.2021 - 05.2022
Receiving and Stocking Associate
Lowes Home Improvement Warehouse
04.2020 - 10.2021
Warehouse Assistant
Loaves and Fishes Food Pantry
07.2017 - 03.2020
Order Filler, Order Fillers, Wholesale and Retail Sales
Walmart Distribution Center
01.2015 - 06.2017
High School Diploma - undefined
Fluvanna County High School
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