To grow and develop with a company that encompasses values and integrity. Most importantly, becoming a vital component within an organization in which we can succeed collectively.
Overview
12
12
years of professional experience
Work History
Package Center Supervisor
United Parcel Service, UPS
Monument
11.2024 - Current
Maintained a safe working environment by following safety regulations and policies.
Communicated effectively with supervisors regarding any logistical issues.
Provided customer service by answering queries regarding package status and delivery.
Collaborated with team members to improve workflow and increase productivity.
Reviewed employee timecards for accuracy before submitting them to payroll.
Supervised team members in the efficient processing of all packages, ensuring customer satisfaction.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Owner/Operator
Goat Properties LLC
Colorado Springs
01.2022 - Current
Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
Collected monthly assessments, rental fees, deposits and payments.
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Business Development/Project Coordinator
Lightning Mobile Electric
05.2019 - 02.2024
Grow market share by locating, developing, and closing new business relationships.
Build and maintain professional relationships with customers, peers, supervisors, administrative staff, field workers, field supervision, and subcontractors.
Supervise current projects and coordinate all team members to keep workflow on track.
Organize reporting, plan meetings and provide updates to project managers; as well as acting as project manager.
Work with the accounting and customer service staff and project/service managers to increase sales opportunities and maximize revenue.
Recommend marketing strategies.
Responsible for ensuring the schedule, budget and details of a given task are well organized.
Manages the complete cycle of employees: recruit, hire, assign, schedule, training, discipline, hours, wages, staffing levels and hierarchy.
Generates information and recommendations to strategic plans and reviews; prepares and completes action plans; implement high customer-service standards; identify trends.
Develop operations systems for inventory management, billing procedures, project tracking, cost control and employee payroll.
Maintain productive, efficient, safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with OSHA regulations.
Create and manage all invoices and ensure they are submitted for payment.
Communicate customer issues with staff and devise ways of improving the customer experience, including resolving problems and complaints.
Work closely with company owners to set and/or implement policies, procedures and systems and to follow through with implementation.
Oversee administration and HR.
Track inventory, place orders, liaise with suppliers and office manager.
Manage 20+ laborers, foreman and production manager, problem solve, analyze all levels of work.
Ensure proper use of equipment, timely departure, prompt work completion, efficiency and quality of the work executed.
Associate Sales Consultant
DePuy/Synthes Orthopedics
10.2016 - 07.2017
Conducts support of all contractor equipment; set-up, reset and inventory.
Technical instruction for clinical staff (along with surgeons); regarding efficiency, handling, set up/breakdown, maintenance and safety of contractor equipment and implants.
Procedural support intraoperative for both technical advice and troubleshooting.
Maintain and develop existing customer base to meet/exceed annual goals.
Maintain accurate records, including sales call reports, expense reimbursement forms, and other documents.
CRM usage at times.
Communicate with clients to identify and define project requirements, scope and objectives.
Manage project close, to include: controlling costs, budget constraints, change orders and billing of project.
Construct and execute effective key business plans to better facilitate the customer/physician needs.
Ensures instrumentation and implantation scheduled and set appropriately to facilitate surgery.
Visits weekly with accounts to determine specific needs, resources and business imperatives.
Successful completion of DePuy primary sales school.
Procare On-Site Specialist
Stryker Endoscopy
12.2013 - 10.2016
Conducts support for all contractor equipment, both installation and set-up.
Technical instruction for clinical staff; regarding efficiency, handling, set up/breakdown, maintenance and safety of contractor equipment.
Procedural support intraoperative for both technical advice and troubleshooting.
Coordinates with both the SPD and the OR to determine case availability and needs.
Provides additional on-site support to clinical staff with the following: circulation, case management, SPD support, inventory, turnover, monitoring fluids during arthroscopy cases, handling/preparation of all laparoscopic equipment, and Stryker Navigation surgical support.
Assists with Stryker Endoscopy sales, including: educating staff and in-servicing of product, educating surgeons and admitting evaluation of product, and intraoperative support.
Sterile Equipment Technician
Centura Health
01.2013 - 03.2015
Conducts decontamination, processing and sterilization of equipment.
Facilitates distribution of equipment and supplies.
Monitors sterile equipment and records maintenance.
High attention to detail with awareness of patient risk.