Robert Vargas
Moonachie,NJ
Summary
Dedicated Public Safety and Operations Specialist with 11 years of experience at The Port Authority of NY & NJ. Proven track record in high-stakes emergency response, facility oversight, and incident management within critical transportation infrastructure. Expert in maintaining safety protocols and coordinating multi-agency communication in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Bus Terminal Agent (BTA)
The Port Authority of NY & NJ
New York, NY
01.2023 - Current
- Coordinate rapid response to facility emergencies and service interruptions to ensure 100% patron safety and operational continuity.
- Monitor facility infrastructure, including escalators, elevators, and lighting, to mitigate trip hazards and safety risks.
- Direct high-volume commuter traffic flow during peak rush hours, utilizing tension barriers and signage to manage loading zones.
- Utilize CCTV and PA systems to anticipate operational bottlenecks and communicate real-time delays to the public.
- Collaborate with Port Authority Police (PAPD) and facility maintenance to resolve security or safety incidents.
- Maintain comprehensive incident logs and shift reports to document facility status and emergency responses.
Tunnel & Bridge Agent
Tunnel & Bridge Agent
Weehawken, NJ
02.2019 - 01.2022
- Executed emergency towing and vehicle recovery operations in high-traffic tunnel environments using specialized company equipment.
- Administered life-saving medical care, including CPR and oxygen, while monitoring patient vitals during critical transit incidents.
- Mitigated hazardous material (HAZMAT) spills and waste incidents to prevent fires and environmental hazards.
- Operated fire suppression equipment, including fire hoses and extinguishers, to eliminate active threats within the facility.
- Evaluated patient status and communicated needs to incoming medical personnel in fast-paced environments.
Security Officer
Security Officer
Weehawken, NJ
08.2014 - 02.2019
- Conducted comprehensive patrols via vehicle, bicycle, and foot to identify and neutralize security concerns.
- Managed access control by verifying identification and monitoring entry/exit points for unauthorized persons.
- Authored detailed investigative reports regarding property damage, security breaches, and theft.
Education
Middlesex County Fire Academy
Sayreville, NJundefined
The Port Authority of NY & NJ Technical Center
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On-the-Job Training (OJT) | The Port Authority of NY & NJ
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Criminal Justice Studies | Bergen Community College
Paramus, NJSkills
- Emergency Response: Fire Suppression, HAZMAT Containment, Vehicle Extrication, and Crisis Communication
- Facility Operations: CCTV Surveillance, Infrastructure Inspection, Access Control, and Traffic Flow Management
- Medical Support: Proficiency in Vital Sign Monitoring (Pulse Oximeters), CPR/Oxygen Administration, and Patient Stabilization
- Communication: Operations Control Center (OCC) Dispatching, Public Address (PA) Systems, and Detailed Investigative Reporting
Timeline
Bus Terminal Agent (BTA)
The Port Authority of NY & NJ
01.2023 - Current
Tunnel & Bridge Agent
Tunnel & Bridge Agent
02.2019 - 01.2022
Security Officer
Security Officer
08.2014 - 02.2019
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The Port Authority of NY & NJ Technical Center
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On-the-Job Training (OJT) | The Port Authority of NY & NJ
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Criminal Justice Studies | Bergen Community College
Middlesex County Fire Academy