Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Vecchiarello

Tobyhanna,PA

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

17
17
years of professional experience

Work History

Operations Supervisor

NFI
01.2021 - 08.2023
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Motivated and trained employees to maximize team productivity.
  • Managed internal operational standards and productivity targets.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Analyzed department metrics and performance and reported findings to management.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Kept high average of performance evaluations.
  • Completed bi-weekly payroll for [Number] employees.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Interceded between employees during arguments and diffused tense situations.

Operations Lead

NFI
01.2020 - 01.2021
  • Managed and allocated staff and material resources to meet production goals.
  • Performed quality control and monitored production efforts.
  • Oversaw problem resolution to address barriers to operational efficiency.
  • Planned operations and activities, and led projects.
  • Recommended actionable changes, lead provisioning and draft plans to maintain operational status.
  • Motivated and trained employees to maximize team productivity.
  • Managed internal operational standards and productivity targets.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Analyzed department metrics and performance and reported findings to management.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Tracked company equipment, tools and technology to manage inventory.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.

Warehouse Associate

NFI
11.2018 - 01.2020
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Performed general housekeeping and cleaning tasks.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Completed cycle counts and monthly inventory.

Warehouse Associate

Sears Holdings Company
08.2013 - 04.2016
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Performed general housekeeping and cleaning tasks.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Completed cycle counts and monthly inventory.

Medical Assistant

PMC
06.2012 - 04.2013
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Verified patient insurance coverage and collected required co-payments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Followed appropriate procedures to minimize patient's exposure to radiation.

City Letter Carrier

USPS
06.2006 - 09.2010
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Delivered packages and mail to business and people in local area.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Planned and cased mail in sequence of delivery for designated route.
  • Maintained accurate records of attempted and missed deliveries as required by post office.
  • Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
  • Worked closely with other employees in mail office and handled various administrative tasks.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Handled mail and packages with care to prevent damage during delivery.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Distributed mail on foot to residences and businesses, delivering to approximately 250 customers per shift.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Monitored weather conditions regularly to adjust delivery routes accordingly.

Education

No Degree - Criminal Justice

College of Staten Island of The City University of New York
Staten Island, NY

No Degree - Criminal Justice

Northampton Community College
Bethlehem, PA

Registered Medical Assistant - Medical Assisting

Lincoln Technical Institute
Allentown, PA
05.2012

High School Diploma -

St. Peter's Boys H.S
Staten Island, NY
06.1998

Skills

  • Cultivating Productive Relationships
  • IBM Servers
  • Shipment Processing
  • ERP Systems
  • Continuous Improvement Projects
  • Task Delegation
  • Motivational Leadership
  • Operational Efficiency and Safety
  • 5S Principles
  • Logistics Expertise
  • Job Assignments
  • Employee Development
  • Warehouse Operations
  • Team Training
  • Shift Coverage

Timeline

Operations Supervisor

NFI
01.2021 - 08.2023

Operations Lead

NFI
01.2020 - 01.2021

Warehouse Associate

NFI
11.2018 - 01.2020

Warehouse Associate

Sears Holdings Company
08.2013 - 04.2016

Medical Assistant

PMC
06.2012 - 04.2013

City Letter Carrier

USPS
06.2006 - 09.2010

No Degree - Criminal Justice

College of Staten Island of The City University of New York

No Degree - Criminal Justice

Northampton Community College

Registered Medical Assistant - Medical Assisting

Lincoln Technical Institute

High School Diploma -

St. Peter's Boys H.S

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Robert Vecchiarello