Summary
Work History
Education
Skills
Languages
Timeline
Generic

Robert Velasquez Hernandez

Santa Barbara

Summary

As a 19-year-old college student, I see this opportunity as an ideal environment to grow both personally and professionally. I am wanting to strengthen my communication and conversational skills, which I believe are essential for success in the real world. Working here would not only allow me to contribute with energy and a strong willingness to learn, but also to develop the interpersonal abilities that will support my long-term career goals.

Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.

Work History

Customer Service associate

CVS
  • Key responsibilities (Multitask, quick, calm, Patience,, communication, restock, clean.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.

Education

HS Diploma -

Santa Barbara High School
Santa Barbara, CA
06-2024

Associate of Science - Mechanical Engineering

Santa Barbara City College
Santa Barbara, CA
06-2027

Skills

  • I've learned to multitask effectively through balancing school, work, and personal responsibilities, and I adapt quickly in fast-paced environments Being bilingual in Spanish and English allows me to connect with a wider range of people
  • Complaint handling
  • Refunds and exchanges
  • Product and service solutions
  • Sales closing
  • Negotiation

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Customer Service associate

CVS

HS Diploma -

Santa Barbara High School

Associate of Science - Mechanical Engineering

Santa Barbara City College
Robert Velasquez Hernandez