Results-driven Home Improvement Contractor with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
21
21
years of professional experience
Work History
Business Owner/Operator
FTS Remodeling
01.2021 - Current
Oversaw end-to-end business processes to maintain proficiency and profitability.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Put together realistic budgets based upon costs and fees for successfully operating business.
Monitored staff performance, providing final-say assessment over inquiries.
Prepared bank deposits and handled business sales, returns and transaction reports.
Introduced new methods, practices, and systems to reduce turnaround time.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Assisted in recruiting, hiring and training of team members.
Mitigated business risks by working closely with staff members and assessing performance.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Owner/ Designer/ General Manager
Restaurant Build
01.2016 - Current
Responsible for design and build of multiple Local restaurants; including: THE HOPPE SHOPPE, RICHMOND REPUBLIC, DISTRICT, PIZZA PARLOR, WYNWOOD
Managed day-to-day business operations.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Business Owner/Operator
Floodtech Solutions
02.2004 - 12.2015
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Put together realistic budgets based upon costs and fees for successfully operating business.
Monitored staff performance, providing final-say assessment over inquiries.
Employed prompt decision-making and in-depth research to resolve issues.
Served as principal stakeholder over organization's complete operations.
Prepared bank deposits and handled business sales, returns and transaction reports.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Skills
Contract Negotiation
Marketing Campaign Development
Contractor Negotiations
Operations Management
Contract Management
Personnel Management
Small Business Operations
Problem Solving
Quality Control
Project Management
Strategic Planning
Time Management
Timeline
Business Owner/Operator
FTS Remodeling
01.2021 - Current
Owner/ Designer/ General Manager
Restaurant Build
01.2016 - Current
Business Owner/Operator
Floodtech Solutions
02.2004 - 12.2015
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