Summary
Overview
Work History
Education
Skills
Timeline
Robert Vick

Robert Vick

Bartender
Louisville,KY

Summary

Proven to excel in high-pressure environments, I leveraged my strong multitasking and customer service expertise at StaffworkX to enhance event experiences, ensuring seamless coordination and compliance. My ability to foster positive atmospheres and implement efficient inventory management reflects my dedication to excellence and teamwork.

Overview

14
14
years of professional experience

Work History

Bartender / Event Captain

StaffworkX
05.2010 - 12.2014
  • Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
  • Ensured compliance with all local liquor laws and regulations, maintaining event's legal standing.
  • Fostered positive and inclusive atmosphere, making every guest feel welcomed and valued.
  • Coordinated with event planners to ensure bar setup met specific theme and requirements of each event.
  • Adapted quickly to changing event dynamics, maintaining high service standards under pressure.
  • Collaborated with fellow bartenders and event staff to ensure seamless coordination and timely service during busy events.
  • Ensured timely replenishment of bar supplies during events, maintaining a well-stocked inventory for seamless beverage service.
  • Successfully executed complex, multi-day events by effectively coordinating resources, schedules, and staff assignments to meet client requirements.
  • Maximized guest satisfaction with timely and efficient food service delivery during events.
  • Streamlined team communication by implementing clear and concise pre-event briefings for staff members.
  • Facilitated smooth transitions between various stages of an event by acting as the primary point of contact for all event-related concerns and inquiries.

Behavioral Health Technician

Louisville Addiction Center
03.2024 - Current
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
  • Facilitated on-site activities, support groups, and outings for clients.
  • Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
  • Performed client intake procedures according to internal standards for new admissions.
  • Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
  • Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.

Lead Bartender

Al J Schneider Companies
01.2015 - 02.2024
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
  • Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Education

Mixologist - Bartending

ABC Bartending Academy, Los Angeles, CA
02.2010

Sales Persons License - Real Estate

Allied Schools, Laguna Hills, CA
08.2009

Bachelor Of Arts - Sociology

University of Kentucky, Lexington, KY
12.2001

Skills

  • Conflict de-escalation
  • Documentation skills
  • De-escalation Strategies
  • Mental Health Support
  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and Tolerance
  • Outgoing Personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Organizational ability
  • Responsible Alcohol Service
  • Payment Processing
  • Cash Register Operation
  • Menu Memorization
  • Hospitality service expertise
  • Service-oriented mindset
  • Professional Appearance
  • Alcohol awareness
  • Food Service
  • Beverage Preparation
  • Drink Preparation Techniques
  • Inventory
  • Bar Equipment Familiarity
  • Health codes compliance
  • Aloha POS
  • Garnishing Drinks
  • Honest and Dependable
  • Food and Beverage Service
  • Good Conversationalist

Timeline

Behavioral Health Technician - Louisville Addiction Center
03.2024 - Current
Lead Bartender - Al J Schneider Companies
01.2015 - 02.2024
Bartender / Event Captain - StaffworkX
05.2010 - 12.2014
ABC Bartending Academy - Mixologist, Bartending
Allied Schools - Sales Persons License, Real Estate
University of Kentucky - Bachelor Of Arts, Sociology
Robert VickBartender