Robert Viescas
San Antonio,TX
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Legal Assistant
Thomas J Henry Injury Attorney's
07.2024 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Operations Admin
Fed Ex Ground
03.2021 - Current
- Maximized sound operations and continually reviewed administrative functions for potential process improvements.
- Used variety of office applications tools and systems to generate reports and PowerPoint presentations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Legal Intern
The Gordon Law Firm
01.2024 - 05.2024
- Enhanced client satisfaction by providing thorough legal research and drafting comprehensive memos.
- Assisted attorneys in preparing for trials, contributing to successful case outcomes.
- Conducted extensive legal research for complex cases, resulting in favorable settlements.
- Drafted and reviewed contracts, ensuring accuracy and compliance with relevant laws.
- Shadowed experienced lawyers during client meetings, gaining valuable insight into attorney-client relationships and effective communication techniques.
- Attended court hearings, developing a deeper understanding of trial procedures and advocacy strategies.
- Managed case files efficiently, ensuring easy accessibility for attorneys when needed.
- Supported the legal team in document review processes, identifying critical information pertinent to ongoing cases.
- Organized discovery materials for efficient review by attorneys, saving time and resources during case preparation.
- Contributed to the development of internal policies and procedures within the firm, streamlining operations for increased efficiency.
- Prepared detailed case summaries for supervising attorneys'' review, enabling them to make informed decisions about litigation strategy quickly.
- Updated clients regularly on case progress through written correspondence or phone calls under attorney supervision; maintaining excellent communications that resulted in satisfied clients.
- Analyzed statutes and regulations relevant to specific cases; providing additional context necessary for successful arguments.
- Maintained strict confidentiality with sensitive information related to client matters; preserving trust between the firm and its clients.
- Sorted legal documents, filing and case materials in clear, orderly systems.
- Reviewed legal information and proofed documentation for errors.
- Performed legal and general research, drafting memoranda, and correspondence.
- Organized legal filing system to maximize efficiency.
- Interviewed and communicated with clients via phone or email.
- Interpreted and relayed legal information in clear format for clients.
- Drafted, received and tracked due diligence checklists.
Bookseller
Barnes & Noble
08.2020 - 03.2021
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assisted customers with locating books and other materials in store.
Team Member
Whatabuger
08.2019 - 03.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Bachelor of Arts - Criminal Justice
The University of Texas At San Antonio
San Antonio, TX05.2024
Associate of Arts - Criminal Justice
El Paso Community College
El Paso, TX05.2022
High School Diploma -
Riverside High School
El Paso, TX06.2019
Skills
- Personnel Management
- Regulatory Compliance
- Operational Efficiency
- Manage Correspondence
- Multitasking and Time Management
- Customer Communication
- Customer Satisfaction
- Greeting Visitors
- Administrative Procedures
- Microsoft Office
- PowerPoint Presentations
- Computers and Technology
- Office Organization
Timeline
Legal Assistant
Thomas J Henry Injury Attorney's
07.2024 - Current
Legal Intern
The Gordon Law Firm
01.2024 - 05.2024
Operations Admin
Fed Ex Ground
03.2021 - Current
Bookseller
Barnes & Noble
08.2020 - 03.2021
Team Member
Whatabuger
08.2019 - 03.2020
Bachelor of Arts - Criminal Justice
The University of Texas At San Antonio
Associate of Arts - Criminal Justice
El Paso Community College
High School Diploma -
Riverside High School
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