Robert Vitale
Weymouth,MA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
30
30
years of professional experience
Work History
Bartender
NS BEACH CLUB LLC
07.2016 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Assisted with inventorying beverage stock and bar supplies.
Bartender
Venezia Waterfront Restaurant
09.2009 - 06.2016
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Upheld strict regulations for safe alcohol service and food safety.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender
Seaport Hotel Boston
05.2009 - 05.2010
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Upheld strict regulations for safe alcohol service and food safety.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Bartender
Granite Links Golf Club
04.2008 - 05.2009
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Bartender
Conrad’s Restaurant
04.2003 - 04.2008
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
Bartender
Norwood Lodge Of Elks
01.1994 - 04.2003
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Associate of Science - Criminal Justice
Massachusetts Bay Community College
Wellesley Hills, MA05.1992
Skills
- Classic Cocktails
- Responsible Alcohol Service
- Safe Serving Knowledge
- Anticipating Guest Needs
- Error Identification
- Suggestive Selling
- Attending Multiple Customers
- High-Volume Environments
- Clear and Effective Communication
- Customer Service
- Energetic and Outgoing
Timeline
Bartender
NS BEACH CLUB LLC
07.2016 - Current
Bartender
Venezia Waterfront Restaurant
09.2009 - 06.2016
Bartender
Seaport Hotel Boston
05.2009 - 05.2010
Bartender
Granite Links Golf Club
04.2008 - 05.2009
Bartender
Conrad’s Restaurant
04.2003 - 04.2008
Bartender
Norwood Lodge Of Elks
01.1994 - 04.2003
Associate of Science - Criminal Justice
Massachusetts Bay Community College
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