Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Wages

Kellyton

Summary

Versatile professional with a proven track record in roles ranging from Caregiver to Assistant Manager of Operations at Sunshine Carwash. Excelled in enhancing operational efficiency and customer satisfaction, showcasing strong problem-solving and compassionate care. Achieved notable improvements in inventory accuracy and employee productivity, demonstrating dependable leadership and meticulous time management skills.

Overview

26
26
years of professional experience

Work History

Caregiver

Self Employed
01.2005 - 07.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Shipping and Receiving Manager

Medco Tools PBE
09.2003 - 11.2006
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
  • Pulled, verified, and packaged items for shipment.
  • Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Enhanced shipping efficiency by implementing streamlined processes and procedures.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Supervised warehouse staff, providing training and guidance to improve overall performance.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.

Assistant Manager of Operations

Sunshine Carwash
01.1999 - 08.2003
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
  • Implemented safety protocols to maintain a secure work environment for employees.
  • Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
  • Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
  • Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Enhanced employee productivity through regular training sessions and performance evaluations.
  • Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
  • Ensured compliance with industry regulations by staying updated on relevant laws and policies.
  • Streamlined operations by implementing efficient workflow processes and procedures.
  • Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Education

High School Diploma - College Prep

Morrow High School
Morrow, GA
06.1987

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Patient care
  • Daily living assistance
  • Basic housekeeping
  • Personal hygiene assistance
  • Emotional support
  • Housekeeping
  • Meal preparation

Timeline

Caregiver

Self Employed
01.2005 - 07.2024

Shipping and Receiving Manager

Medco Tools PBE
09.2003 - 11.2006

Assistant Manager of Operations

Sunshine Carwash
01.1999 - 08.2003

High School Diploma - College Prep

Morrow High School

Similar Profiles

CREATE PROFILE
Robert Wages