Robert Waldron
Windsor Locks,CT
Summary
I am a hard working, detail oriented, friendly person. Wether it be with a fellow employee or customer, everyone gets treated the same. A positive attitude is key, which i would describe myself as having. I enjoy working alone at times or with a team. I highly enjoy interacting with people, which is why i have chosen the jobs highlighted in this resume. Customer Service is a very important part of all these jobs, and I have maintained that throughout many years.
Overview
7
7
years of professional experience
Work History
Food and Beverage, Stocker, Customer Service
Target
03.2025 - 10.2025
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Stocking shelves and rotating product to assure quality control.
- Maintaining a clean and professional workplace wether it be in the front of the building or in the freezer or cooler.
- Assisting customers and fellow employees to find products if they were not easily available.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Stocked shelves efficiently to ensure product availability and accessibility.
- Organized inventory in accordance with store layout and merchandising standards.
- Assisted customers in locating products, enhancing overall shopping experience.
- Conducted regular inventory checks to maintain accurate stock levels.
Cashier Assistant, Stocker, Customer Service
Dicks Sporing Goods
09.2024 - 02.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and guided them to appropriate merchandise.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Collaborated with team members to ensure smooth operation during peak hours.
- Handled returns and exchanges, ensuring adherence to store policies and procedures.
- Provided exceptional customer service, resolving issues promptly to enhance satisfaction.
- Assisted customers in locating merchandise and provided product information.
- Processed customer transactions efficiently at point-of-sale terminals.
- Maintained accurate cash drawer balances throughout shifts.
- Ensured cleanliness and organization of checkout area and product displays.
Stocker, Customer Service
Woods Supermarkets Inc.
06.2024 - 10.2024
- Restocked shelves efficiently, ensuring optimal product placement and accessibility for customers.
- Monitored inventory levels, reporting discrepancies to maintain accurate stock records.
- Assisted in organizing backroom storage, improving overall inventory management processes.
- Collaborated with team members to ensure timely product replenishment during peak hours.
- Replenished shopping carts when necessary.
- Assisting customers to get their orders to their vehicles.
- Assisting cashiers with bagging duties when necessary.
- Stocked shelves efficiently to ensure product availability and visibility.
- Collaborated with team members to optimize product placement for improved customer experience.
- Monitored expiration dates and rotated stock to minimize waste and maintain freshness.
Bartender
Encore Lakeside Bar and Grill
10.2023 - 01.2024
- Crafted and served diverse cocktails to enhance customer experience.
- Maintained cleanliness and organization of bar area to ensure operational efficiency.
- Collaborated with kitchen staff to coordinate food and drink service during peak hours.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new bartenders on menu offerings and bar procedures.
- Implemented time-saving techniques for drink preparation, improving service speed.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender
Marty Byrd's
01.2023 - 10.2023
- Monitored inventory levels and communicated needs for replenishment to management.
- Developed positive relationships with regular patrons, fostering a welcoming atmosphere.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Obtained cash bank and stocked service bar to prepare for operation.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
Bartender and Server
Tucker's Shuckers Oyster and Tap
04.2019 - 12.2022
- Crafted innovative cocktails and beverages, enhancing customer experience and satisfaction.
- Managed inventory levels, ensuring efficient stock rotation and minimizing waste.
- Trained new staff on service protocols and beverage preparation techniques, fostering team cohesion.
- Developed strong customer relationships through attentive service and personalized recommendations.
- Implemented streamlined processes for order taking and delivery, improving service speed and accuracy.
- Led bar team during peak hours, coordinating workflow to maintain high service standards.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty to establishment.
- Designed seasonal drink menus, showcasing creativity while aligning with customer preferences and trends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Assisted with inventorying beverage stock and bar supplies.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Prepared garnishes by evenly slicing and pitting fruits.
- Helped management plan and serve bar menu exceeding customer expectations.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Closed the bar by myself 5 nights a week while doing server reports. Making sure their money was correct.
- Closing my bar register making sure money drops were correct.
- Locking building making sure I was the last person in the building.
Education
High School Diploma -
Suffield High School
Suffield06-2002
Skills
Material Handling, Service Experience, Food Handling, Hospitality, Cash Management, Customer Service, POS Knowledge, Banquet Experience, Restaurant Experience, Heavy Lifting, Some Computer Skills, Money Handling, Communication, Energetic, Loss Prevention Knowledge, Quick Learning, Team and Customer Safety, as well as many more
Timeline
Food and Beverage, Stocker, Customer Service
Target
03.2025 - 10.2025
Cashier Assistant, Stocker, Customer Service
Dicks Sporing Goods
09.2024 - 02.2025
Stocker, Customer Service
Woods Supermarkets Inc.
06.2024 - 10.2024
Bartender
Encore Lakeside Bar and Grill
10.2023 - 01.2024
Bartender
Marty Byrd's
01.2023 - 10.2023
Bartender and Server
Tucker's Shuckers Oyster and Tap
04.2019 - 12.2022
High School Diploma -
Suffield High School