Summary
Overview
Work History
Skills
References
Timeline
Generic

Robert Walker

San Antonio,TX

Summary

Friendly and engaging employee with history of delivering excellent work in busy customer service settings. Also is able to work in tandem with large teams of coworkers to keep operations running smoothly.

Overview

7
7
years of professional experience

Work History

UPS Package Handler

UPS
San Antonio, Texas
10.2021 - Current
  • CERC Commitee member in charge of managing and aiding in employee retention
  • Sweeper position aiding directly with managerial supervisors in ensuring employee have all the tools to complete their tasks dutifully
  • Handling of Haz-mat and irregular sized packages and ensuring all packages are handled safely and arrive at their intended destinations
  • Certified and background checked by TSA and Airport to work in the Airdock loading and scanning priority mail packages

Cashier/Barista

SP Cafe
San Antonio, TX
02.2022 - 10.2023
  • Helped customers find specific products, answered questions and offered product advice.
  • Aided in managing and training new employees in common work practices and ensuring they were completely confident in their duties
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Server Shift Leader

Class 302 Cafe
Cerritos, CA
12.2019 - 09.2021
  • Met high productivity standards in processing payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer services.

Food Vendor

Philly Phil's Italian Ice and Aqua Frescas
Chino, CA
06.2018 - 09.2021
  • Took inventory of ingredients and premade menu offerings and placed orders to maintain sufficient stock and prevent shortages.
  • Direct the attention of large groups of people in often hectic and loud environments to attract customers and take orders as well

Ride Operator

Knott's Berry Farm
Anaheim, CA
11.2019 - 05.2020
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.

Skills

  • Training and mentoring
  • Equipment maintenance
  • Safety assurance
  • Team building
  • Issue resolution

References

References available upon request.

Timeline

Cashier/Barista

SP Cafe
02.2022 - 10.2023

UPS Package Handler

UPS
10.2021 - Current

Server Shift Leader

Class 302 Cafe
12.2019 - 09.2021

Ride Operator

Knott's Berry Farm
11.2019 - 05.2020

Food Vendor

Philly Phil's Italian Ice and Aqua Frescas
06.2018 - 09.2021

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Robert Walker