Robert Walker
Oak Park,CA
Summary
Dynamic professional with a proven track record, excelling at building strategic partnerships and enhancing client satisfaction. Demonstrated expertise in project management and crisis resolution, consistently achieving revenue goals while fostering team collaboration.
Known for excellent communication and attention to detail, driving successful project outcomes and fostering strategic partnerships.
Overview
20
20
years of professional experience
Work History
FAMILY OPERATIONS DIRECTOR
01.2012 - Current
- Developed and managed comprehensive family operations including multiple schedules and household logistics
- Created and implemented systems for tracking appointments, activities, and household inventory, improving efficiency by 30%
- Coordinated with 12+ service providers, educational institutions, and healthcare organizations to ensure seamless family operations
- Managed complex logistics for home improvements and emergency situations
- Negotiated contracts with service providers, resulting in 20% average cost savings
BOARD PRESIDENT
Country Ridge Home Owners Association
01.2013 - 01.2016
- Managed annual operating budget exceeding $92K for 51-unit community, overseeing capital improvement projects.
- Facilitated monthly board meetings and annual homeowner meetings to foster consensus and effective communication.
- Implemented digital communication system, boosting resident engagement by 40%.
DIRECTOR OF ACCOUNT SERVICES
Iron Mountain Entertainment Services
01.2008 - 01.2012
- Achieved 100% of $15M annual revenue budget while maintaining expense controls.
- Directed a team of 11 professionals across three locations, managing relationships with over 700 entertainment industry clients.
- Enhanced archive workflow efficiency by 20% through implementation of standardized media and format guides.
- Orchestrated team development initiatives resulting in a 26% increase in employee satisfaction.
- Speaker/Hollywood Chamber of Commerce award recipient, on behalf of Iron Mountain, Hollywood Chamber of Commerce Gala, Charlie Chaplin Studios, Hollywood, CA October 2011
SPECIAL PROJECTS MANAGER
Iron Mountain Film & Sound Archive Services
01.1999 - 01.2008
- Managed national preservation sales projects generating $15M in revenue.
- Spearheaded teams of 14 specialists on high-profile archival projects for film studios and cultural institutions.
- Orchestrated standard operating procedures for safeguarding irreplaceable historical assets.
- Delivered projects under budget by 20% on average while exceeding quality expectations.
POST PRODUCTION COORDINATOR/EXECUTIVE ASSISTANT
DreamWorks
01.1996 - 01.1999
- Maintained budgetary constraints for post-production, issuing all purchase orders for sound facilities, ADR, and dubbing.
- Coordinated talent and engineers during looping sessions to ensure timely project completion.
- Integrated camera control units for studio Telecine to enhance Raiders of the Lost Ark restoration.
Education
Broadcast And Electronic Communication Arts
San Francisco State University
Skills
- Excellent communication skills
- Built strategic partnerships with 700 clients
- Expanded market share through strong relationships
- Active listener
- Collaborative nature
- Directed project teams and team building
- Proficiency in CRM tools, Windows, MS Office, MacOS, iOS, and social platforms
- Attention to detail
- Integrity with a strong work ethic
- Influenced and negotiated sales leads, resulting in a 35% quota increase year over year
- Crisis management
Affiliations
Speaker/Hollywood Chamber of Commerce award recipient, on behalf of Iron Mountain,
Hollywood Chamber of Commerce Gala
Charlie Chaplin Studios, Hollywood, CA, October 2011
Engaged a diverse audience of over 120 industry professionals and community leaders on emerging trends and technological advancements impacting the entertainment and archival community
Received The Iron Mountain Presidents Award for Outstanding performance in creating winning solutions for our clients and by achieving 25% above annual sales projections.
Timeline
BOARD PRESIDENT
Country Ridge Home Owners Association
01.2013 - 01.2016
FAMILY OPERATIONS DIRECTOR
01.2012 - Current
DIRECTOR OF ACCOUNT SERVICES
Iron Mountain Entertainment Services
01.2008 - 01.2012
SPECIAL PROJECTS MANAGER
Iron Mountain Film & Sound Archive Services
01.1999 - 01.2008
POST PRODUCTION COORDINATOR/EXECUTIVE ASSISTANT
DreamWorks
01.1996 - 01.1999
Broadcast And Electronic Communication Arts
San Francisco State University
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