Robert Wallace
Conway,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
31
31
years of professional experience
1
1
Certification
Work History
General Manager
River Valley Tractor
Russellville, Arkansas
04.2014 - 05.2024
- Provided guidance and support to employees in order to foster an atmosphere of cooperation throughout the organization.
- Contributed to the recruitment process by interviewing prospective candidates.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Developed marketing strategies to enhance brand visibility in target markets.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly
- Tracked monthly sales to generate reports for business development planning.
- Maintain and grow market share grew from 3 million to 12 million
Corporate Parts Manager
Atlantic Coast Toyotalift
Winston-Salem, NC
01.2004 - 01.2014
- Monitored stock levels regularly to avoid backorders or shortages.
- Implemented improvements to streamline the ordering process.
- Trained new staff members on proper parts handling techniques.
- Identified opportunities for process improvements within the department.
- Managed customer service reps for all loactions
- Managed 5 locations and 40 vans
Flight Engineer
US Army
Fort Campbell , KY
04.1993 - 04.2003
Education
Bachelor of Science - Agricultural Business And Management
University North Carolina-Greensboro
Greensboro, NC05-2006
Skills
- Customer Relationship Management
- Customer Retention
- Business Development
- Account Management
- Training and Development
- Negotiation Skills
- Customer experiences
- Sound Judgment
Certification
- Bullet proof Manager training
Timeline
General Manager
River Valley Tractor
04.2014 - 05.2024
Corporate Parts Manager
Atlantic Coast Toyotalift
01.2004 - 01.2014
Flight Engineer
US Army
04.1993 - 04.2003
Bachelor of Science - Agricultural Business And Management
University North Carolina-Greensboro
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