ROBERT WANZO
Houston,TX
Summary
Detail-oriented operations professional with experience in office management, workflow tracking, and budget planning. Skilled in optimizing processes, managing schedules, and ensuring projects are completed on time.
Overview
16
16
years of professional experience
Work History
Office Apprentice
Hodge Appraisal
Houston, USA
01.2020 - Current
- Streamlined office filing, reducing retrieval time by 30%.
- Managed project tracking, client communications, and online operations.
- Handled confidential records with accuracy and discretion.
- Prepared detailed reports and supported appraisal processes.
- Managed office inventory and vendor relationships for supplies.
- Assisted in creating templates for consistent document formatting.
Alarm Monitor Dispatcher
Tristar Monitoring
Corona, USA
01.2016 - 12.2017
- Monitored security systems and followed emergency procedures.
- Maintained detailed records of incidents and actions taken.
- Provided calm, clear communication during high-pressure situations.
- Coordinated with emergency services when needed.
- Trained new hires on monitoring systems and reporting protocols.
Distributor
Parkersburg Distributing Co.
Parkersburg, USA
01.2010 - 12.2014
- Managed stock inventory, shipments, and backroom organization.
- Generated operational efficiency through better storage management.
- Communicated with vendors to ensure timely deliveries.
- Maintained accurate shipping and receiving logs.
- Organized product displays to meet merchandising standards.
Education
Bachelor of Science - Communications
University of Phoenix
Skills
- Office Administration
- Workflow Tracking
- Scheduling
- Process Improvement
- Budget Management
- Data Entry
- Confidential Records
- Reporting & Documentation
- Time Management
- Vendor Communication
- Organizational Skills
- Problem Solving
- Inventory Control
- Staff Coordination
- File Management
- Policy Compliance
- Microsoft Office Suite
- Scheduling Tools
- Data Management Systems
- CRM Software
- Document Processing Tools
Professional Highlights
- Reduced file retrieval times by 30% through improved organization systems.
- Coordinated multiple schedules to ensure smooth daily operations.
- Managed sensitive data and maintained strict confidentiality.
- Trained team members on workflow tools and process improvements.
Personal Information
Available: Available Immediately
Timeline
Office Apprentice
Hodge Appraisal
01.2020 - Current
Alarm Monitor Dispatcher
Tristar Monitoring
01.2016 - 12.2017
Distributor
Parkersburg Distributing Co.
01.2010 - 12.2014
Bachelor of Science - Communications
University of Phoenix
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