Robert Waples
Lake Worth,FL
Summary
Dedicated Property Manager with over 15 years of experience in residential property management. Skilled in conflict resolution, and staff management, consistently achieving operational efficiency and high homeowner satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Property Manager
Castle Management
Boynton Beach, FL
04.2008 - 12.2025
- Managed daily operations of residential properties and ensured compliance with regulations.
- Oversaw tenant relations and resolved conflicts to maintain a positive community atmosphere.
- Conducted property inspections and ensured adherence to quality standards.
- Collaborated with vendors for property improvements and maintenance services effectively.
- Handled resident complaints and expedited maintenance requests.
- Exercised direct supervision over property staff.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Met with committees to discuss and resolve legal and environmental issues.
Education
Associate of Arts - Hotel Management
Palm Beach State College
Lake Worth, FLSkills
- Property management
- Financial reporting
- Regulatory compliance
- Conflict resolution
- Employee training
- Vendor management
- Customer service-focused
- Property tours and inspections
- Property inspections
- Accounting operations
- Staff management
- Work order monitoring
- Payment collection
Certification
LCAM - CAM42342
Timeline
Property Manager
Castle Management
04.2008 - 12.2025
Associate of Arts - Hotel Management
Palm Beach State College