Robert Ward

• Leading a team of sales professionals, I have grown the personnel from sixteen to twenty-two, encompassing inside sales, field sales, and field application engineering team members in 2023. Proactively implementing coaching and mentoring initiatives, I enhance our management presence within the customer base to foster development and secure access to key decision-makers
• Track and evaluate performance, conduct yearly employee assessments, and establish mentoring, conflict resolution, and coaching programs for newly hired sales professionals. Take on responsibilities for recruiting, hiring, and guiding sales staff, managing their performance, and ensuring the team receives sufficient training and resources to fulfill sales plans. Provide coaching and constructive feedback, identifying promising sales representatives for potential future management roles. Demonstrate managerial courage when faced with tough decisions and formulate development plans for employees
• Accountable for developing the branch budget, planning for sales team members, and forecasting, while acting as a liaison between executive management, finance, and operations teams. Additionally, tasked with creating growth-oriented branch strategies, supplier management strategies, customer expansion initiatives, and overseeing daily branch operations
• Develop and execute the branch vision, emphasizing strategies for suppliers and customers. Focus on expanding customer penetration, establishing new accounts, and improving opportunity funnel conversion. Strengthen relationships with key contacts through effective techniques, and proactively engage in business reviews for enhanced collaboration, driving sales growth and increasing market share

Key Achievements:

• 2023 Branch of the Year- Indirect sales growth
• 2022 Total branch sales growth to over $100 million dollars
• 2022 Branch of the Year- Total design wins gross profit dollars generated
• 2022 Branch of the Year- Market share growth.

Effective communicator with robust negotiation skills, adept problem-solving capabilities, and a sharp ability to identify promising opportunities. Develops strategic sales strategies to attain long-term profit results

• Increased territory sales and market share in the passive and electromechanical product commodities ten of thirteen years
• Led a cross-functional team comprising of representatives from key suppliers, inside sales, product support, warehouse, and finance departments to guarantee top-tier service for the operational success of tier-one customer supply chain programs
• Created and implemented cost-effective strategies to achieve mission-critical objectives for key accounts through the implementation of auto-replenishment and dock-to-stock logistical programs
• Managed key customer monthly sales forecast and supply chain management reports
• Managed on-site implant store consignment program at Spartronics Technologies with a team of two employees
• Cultivated crucial relationships with executive management at key customer sites to facilitate the execution of corporate contracts essential for in-plant store operations and sales growth
• Designated as the team leader for key suppliers, tasked with developing and executing strategic plans to foster branch sales growth
• Functioned as an intermediary between customers and TTI's executive management, finance, and operations teams, aiming to implement process and system adjustments for improved efficiency of overall customer supply chain programs
• Developed and put into effect all standard operating procedures for the plant store

Key Achievements:

• Million-dollar growth club year over year 2006-2016

Directed regional sales efforts for both direct OEM and multiple distributor sales channels. Key objectives involved enhancing existing sales through the cultivation of a new customer base, conducting training sessions for the distributor sales force on new product launches, and formulating sales strategies to leverage emerging business opportunities

• Increased sales over one million dollars in the first year by penetrating three of the five targeted strategic accounts
• Increased sales for newly signed supplier lines from two hundred thousand dollars to over one million in two years
• Negotiated sales agreements between newly signed suppliers and Omni Sales Inc
• Managed logistics coordination between customers' offshore manufacturing facilities and the USA distribution network
• Managed sales forecast, opportunity funnel reports and shipment logistics between direct suppliers and the distribution network.

As the leader of the North American Strategic Sales group managing Lucent Technologies, I drove mission-critical initiatives. These objectives focused on boosting revenue through the enhancement of strategic supplier relationships, elevating vendor ranking status, and implementing effective supply chain management programs

• Established Future Electronics as a preferred supplier and grew sales from under $100,000 to over $500,000 in the first year
• Championed sales strategy and program initiatives in the role of National Sales Team Leader, concurrently overseeing supply chain management programs for North America
• Functioned as liaison between end customers and suppliers in contract negotiations
• Directed multi-level sales and marketing strategies to increase vendor ranking and sales growth.

Early career experience includes inside and outside sales positions with two top fifty electronic component distributors. Completed sales training and time management seminars to fine tune sales, presentation, and organizational skills. Utilizing the resources available while fine tuning my skills, I transitioned from inside sales representative to an outside field sales position for a larger more semi-conductor focused corporation

• Processed incoming orders and coordinated shipments
• Processed quotes for prospective customers
• Cultivated new customers with lead follow up, cold calls, and direct mail marketing.