Robert Ward
Dugger,IN
Summary
Experienced Bar Manager adept at overseeing restaurant operations. Demonstrates resourcefulness, attention to detail, and strong leadership skills.
Overview
24
24
years of professional experience
Work History
Bar Manager
Uptown Tavern & Rooftop
Dugger, IN
01.2011 - Current
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
- Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Prepared detailed reports on daily sales figures to track trends in customer preferences.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Restocked beer and liquor regularly and after special events.
- Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
- Poured wine, beer and cocktails for patrons.
- Monitored patron alcohol consumption to encourage safety.
- Reorganized bar stations to streamline service flow.
- Developed and implemented bartender training programs, policies and procedures.
- Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained new employees to perform duties.
- Resolved problems or concerns to satisfaction of involved parties.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Construction Contractor
Stremming Construction
Linton , IN
02.2006 - 01.2010
- Loaded or unloaded building materials to distribute machinery or tools.
- Tended pumps, compressors or generators to provide power or heat or move materials.
- Controlled traffic passing near, in or around work zones.
- Performed site activities required of green-certified construction practices.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Lubricated, cleaned or repaired machinery or equipment.
- Demonstrated best safety practices working at heights and lifting various objects.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Operated equipment with strong focus on safety and ground communication.
- Measured, marked or recorded openings or distances to construction layout areas.
- Assisted with diverse construction challenges to help team and customer.
- Inspected sites before and after construction projects.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Gained independent working skills and guided and mentored less experienced team members.
- Performed demanding physical work over extended periods and modeled positive attitude.
Construction Contractor
Boone Log Homes
Sullivan , IN
01.2001 - 01.2006
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Assisted with diverse construction challenges to help team and customer.
- Operated equipment with strong focus on safety and ground communication.
- Measured, marked or recorded openings or distances to construction layout areas.
- Inspected sites before and after construction projects.
- Tended pumps, compressors or generators to provide power or heat or move materials.
- Loaded or unloaded building materials to distribute machinery or tools.
- Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Gained independent working skills and guided and mentored less experienced team members.
- Resolved unexpected issues and challenges, applying problem-solving skills to maintain project momentum.
Education
High School Diploma -
Union High School
Dugger, IN05-2001
Skills
- Staff Training
- Bar Management
- Health codes compliance
- Regulatory Compliance
- Inventory Management
- Responsible Alcohol Service
- Marketing and sales experience
- Customer Relationship Building
- Verbal and written communication
- Wine and liquor knowledge
Affiliations
I write and play rock n roll music. I love to spend time with my family especially my 2 young girls.
Timeline
Bar Manager
Uptown Tavern & Rooftop
01.2011 - Current
Construction Contractor
Stremming Construction
02.2006 - 01.2010
Construction Contractor
Boone Log Homes
01.2001 - 01.2006
High School Diploma -
Union High School