Summary
Overview
Work History
Education
Certification
Accomplishments
References
Skills
Work Availability
Software
Work Preference
Interests
Timeline
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Robert W. Armour

Robert W. Armour

Lebanon,Oh.

Summary

Dynamic Entertainment Manager with a strong history of successfully launching new productions and excelling in event coordination and technical execution. Proficient in budget oversight and team leadership, keeping safety at the forefront. Skilled at coordinating large-scale events and ensuring flawless execution for exceptional guest experiences. I aim to apply my skills in event logistics, production management, and team leadership to make a meaningful contribution to a vibrant entertainment organization.

Overview

22
22
years of professional experience
5
5

Certifications

Work History

Entertainment Manager, Technical Production & Events

Kings Island
Mason, USA
07.2019 - Current
  • Implemented and integrated advanced technology in the park, including upgraded lighting systems, microprocessors, lasers, and video walls.
  • Contributed to the successful launch of the Tricks and Treats Fall Fest, a family-oriented autumn festival featuring various shows and activities, amidst the challenges of the 2020 season.
  • Enhanced the execution of our Grand Carnivale and Winter Wonderland parades by developing new protocols for float operation and guidance, along with implementing safety procedures for the performers.
  • Successfully coordinated the launch of various events, including Haunt, Winterfest, the Area 72 Launch Party, the 50th Golden Anniversary, Grand Carnivale, and Food & Wine, in addition to overseeing over 30 in-house and contracted events yearly.
  • Oversee the daily operation of different areas within the Entertainment department.
  • Manage and develop budgets for the Entertainment Department while ensuring a return on investment for significant expenditures.
  • Develop various training programs, including yearly departmental training, monthly leadership workshops, and comprehensive safety training. Additionally, appointed as the Operations Departments safety representative.
  • Creative design and direction of nighttime spectacular shows, various Halloween haunt mazes and scare zones, as well as park-wide interactive lantern and wand experiences.
  • Certified Trainer for Aerial Boom Lifts and Forklifts.
  • Hire, Train and manage over 50+ associates yearly
  • Proficient in QSYS audio and control systems, ETC EOS lighting consoles, event management, and NFPA 1126 compliance for fireworks exhibitions.

Sound and Video Foreman

Universal Studios Hollywood
Universal City, USA
07.2014 - 07.2019
  • Ran the special events venue, The Globe Theatre, by overseeing the design and execution of all sound, video, and lighting components. Collaborated closely with event management and staff to deliver high-end special events nearly every day, catering to numerous Fortune 500 companies.
  • Contributed to the successful launch of The Wizarding World of Harry Potter themed land by collaborating with Warner Bros executives and Universal's creative and event production teams. This involved ensuring that sound, video, and lighting systems were effectively activated and maintained on a daily basis.
  • Collaborated extensively with the Creative Production team for a nationally broadcast press event of the Wizarding World of Harry Potter, which featured projection mapping on the castle, audio arrangements for the Los Angeles Philharmonic, and various lighting systems.
  • Successfully coordinated the launch of the Walking Dead attraction by collaborating with special events, production, and creative teams.
  • Supervise the daily opening and closing of park shows while providing support for various video, lighting, and sound components, including pyrotechnics.
  • Contributed to the establishment and initiation of the Entertainment Technical Services team, becoming the inaugural technician to join the ETS team.
  • Proficient in QSYS audio system, BrightSign programming and HOG lighting consoles

Actor

Screen Actors Guild/AFTRA
Hollywood, CA
01.2003 - 10.2015
  • Performed in the critically acclaimed Disney feature film base on the book Holes.
  • Worked alongside established actors and gained valuable on-set experience.
  • Developed character depth through script analysis and collaboration with the director.
  • Participated in numerous professional auditions for major networks, production companies, and commercial brands.
  • Demonstrated versatility in portraying a wide range of characters and emotions.
  • Gained experience with cold reads, callbacks, and on-camera techniques.

Attractions/ Operations Supervisor

NBC Universal
Universal City, USA
06.2008 - 07.2014
  • Managed the daily operation of the attractions
  • Oversee labor budgets to guarantee that financial objectives are achieved.
  • Successfully implemented new attraction processes by developing comprehensive standard operating procedures for new and existing attractions.
  • Developed and oversaw the launch of the red shirt program, a comprehensive guest service initiative across the park.
  • Implemented several new inspection initiatives to guarantee high show quality.
  • Foster the development of team leaders to support their individual growth.
  • Collaborate with the Tech Services team to guarantee the proper operation of all technical elements within the venue.
  • Developed a comprehensive training program for performers in the year-round haunted maze.
  • Supervised the launch of Transformers the Ride 3D, managing the attraction's testing and adjustment phase through to its daily operational activities.
  • Received Employee of the Year for Operations/Attractions 2010

Audio Visual Technician

C&S Video and Lighting
Los Angeles, CA
02.2004 - 08.2012
  • Integrated television, video, and audio systems at Walt Disney Studios.
  • Lighting installation contractor for World of Color at Disneyland.
  • Lighting installation contractor for Carsland at Disneyland.
  • Integrated television, video, and audio systems across multiple corporate offices.
  • Oversaw the audio/visual integration team and served as the primary representative for the installation team during corporate projects.

Performer/Stunt Performer

American Guild of Variety Artists
Hollywood, CA
11.2008 - 03.2010
  • Performed in high-energy live shows, blending acting, physical comedy, and stunt work.
  • Auditioned for a variety of live television and variety show productions.
  • Showcased physical actings and stunt expertise during on-camera and live-audience performances.
  • Engaged in a haunted house setting, trained performers in the techniques of effectively frightening guests.

House Manager

ComedySportz LA
Hollywood, CA
02.2006 - 06.2009
  • Managing a team of more than 10 performers by ensuring punctuality and coordinating warm-up sessions.
  • Responsible for the performance of box office staff, concession workers, and usher personnel.
  • Prepare the lighting and sound systems for the nightly performances
  • Generated nightly payroll and income reports for office management.
  • Served as the intermediary for clients organizing buyouts of the theater for special occasions, including bat mitzvahs and birthday celebrations.
  • Setup event space tailored for unique occasions and clientele.

Improv Performer

ComedySportz LA
Hollywood, CA
08.2005 - 02.2009
  • Performed weekly improvisational performances featuring family-friendly comedic skits.
  • Rehearsed spontaneous scenes, games and character portrayals.
  • Hosted performances that engaged the audience for suggestions, managed the timing of scenes and games, tracked team scores, and maintained a vibrant atmosphere for our guests.

School Resource Officer

Los Angeles Unified School District, LAUSD
Tujunga, CA
02.2005 - 06.2007
  • Collaborated with administration and teachers to develop crisis plans.
  • Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
  • Provided security and safety to school staff and students.
  • Performed conflict resolution between student body, parents, teachers, and administration.
  • Collaborated with the Gang Task Force to identify and eliminate gang activity and graffiti vandalism within the school and surrounding community.

Education

High School Diploma -

Verdugo Hills High School
Tujunga, CA
06-2004

Certification

  • QSYS Level 3
  • Pyrotechnics- NFPA 1126
  • Alcorn McBride Level 2
  • ServSafe
  • Christie Projectors Level 1

Accomplishments

  • 2010 Employee of the Year
  • 2023 TEA Finalist for Best Nighttime Spectacular
  • 2023 & 2024 Purpose Award Nominee

References

References available upon request.

Skills

  • Event management
  • Creative direction
  • Technical production
  • Talent acquisition
  • Staff training and development
  • Project management
  • Public speaking
  • Crowd control
  • Event planning
  • Program development
  • Teamwork and collaboration
  • Crisis management
  • Professional demeanor
  • Inventory control
  • Social media management
  • Coaching and mentoring
  • Safety protocols

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Excel

Word

Powerpoint

Sharepoint

Microsoft Forms

Power Apps

QSYS

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureCareer advancement

Interests

Baseball

Vintage Base Ball

Theater

Movies

Improv

Theme Parks

Timeline

Entertainment Manager, Technical Production & Events

Kings Island
07.2019 - Current

Sound and Video Foreman

Universal Studios Hollywood
07.2014 - 07.2019

Performer/Stunt Performer

American Guild of Variety Artists
11.2008 - 03.2010

Attractions/ Operations Supervisor

NBC Universal
06.2008 - 07.2014

House Manager

ComedySportz LA
02.2006 - 06.2009

Improv Performer

ComedySportz LA
08.2005 - 02.2009

School Resource Officer

Los Angeles Unified School District, LAUSD
02.2005 - 06.2007

Audio Visual Technician

C&S Video and Lighting
02.2004 - 08.2012

Actor

Screen Actors Guild/AFTRA
01.2003 - 10.2015

High School Diploma -

Verdugo Hills High School

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Robert W. Armour