Robert W. Arquette
Bloomingdale,IL
Summary
Safety specialist with robust experience in implementing and overseeing safety protocols to ensure compliance and minimize risks. Strong focus on team collaboration, adaptable to shifting priorities, and consistently deliver results. Skilled in hazard assessment, regulatory compliance, and emergency response planning. Reliable and committed to fostering safe and productive work environment.
Overview
24
24
years of professional experience
Work History
Safety, Training, Compliance Manager
Dnata U.S.
08.2023 - 03.2024
- Company Overview: O'hare International Airport, IL
- Responsible for safety and incident/accident reporting of 200 employes company wide
- Deliver new-hire training and re-current training while maintaining LMS system to keep track of staffs accomplishments
- In charge of company audits while participating in Government and Airline audits
- O'hare International Airport, IL
Training Specialist
Insight
12.2022 - 06.2023
- Company Overview: Bloomingdale, IL
- Responsible for providing training material related to Health & Safety and the current operations to the entire company as well as new-hires
- My team produced 'Standard Operating Procedures' for all warehouse functions with the assistance from our operations manager
- Participated in the facilitation of cross training for several departments
- I recorded teammates accomplishments in our LMS
- Bloomingdale, IL
Customer Operations Lead Analyst
CJ Logistics America
01.2022 - 12.2022
- Company Overview: Carol Stream, IL
- Responsible for work-planning, shipping & receiving, and all customer service related issues
- Shifted warehouse values from individual success to an entire team effort
- I conducted on-site inspections and audits of base operations, facilities, equipment, materials, and training to further develop, recommend and/or implement policies and procedures
- I interviewed, hired, and trained staff to create a new team
- Monitored daily workflow to maintain company profitability
- I had 70 direct reports and the facility was 350k sq.ft
- Carol Stream, IL
Senior Training Coordinator
Swissport International Cargo Service
06.2015 - 09.2021
- Company Overview: O'hare International Airport, IL
- Partner with our HR Team, Station Training Manager, and the Regional Training Manager to plan for future new-hire and recurrent training sessions
- I was tasked with delivering various training modules to as many of 75 new-hires per session
- Once completed I would log the individuals accomplishments
- I would keep track of any current employees that needed recurrent training to maintain compliance
- I was tasked to prepare and distribute training aids such as instructional material, hand outs, evaluation forms, and visual aids
- O'hare International Airport, IL
Operations Manager
CENTRAL GROCERS
01.2009 - 05.2015
- Company Overview: Franklin Park, IL
- I was one of three managers responsible for a 1M sq.ft
- Facility
- I employed 105 union order pickers and 30 union delivery truck drivers
- During my time there we increased production by 25% while maintaining order accuracy
- We collectively created new workflow processes to improve efficiency and productivity
- I lead and investigated all injuries and near misses to correct similar future situations
- Franklin Park, IL
President/CFO
@Mortgage, Inc.
06.2000 - 02.2009
- Company Overview: Arlington Heights, IL
- I employed 15 residential loan officers to originate mortgages to assist home buyers achieve their dream
- I was responsible for all State & Federal audits, negotiating leases, payroll, and all other daily tasks that related to my business
- My business was top rated by BBB and the State of Illinois
- I was forced to close my business due to the severe change in the economy and home values dropping due to homeowner short-sales
- Arlington Heights, IL
Education
Bachelor's degree - Finance
University of Phoenix-Online Campus
Hoffman Estates, ILAssociate's degree - Business Administration
Triton College
River Grove, ILSkills
- Training & development
- Customer Service & Relationship Management
- Forklift Certified Instructor
- OSHA 30 (Willing to achieve)
- Compliance monitoring
- Microsoft office
- Employee onboarding
- Customer service
- Leadership team building
- Training development
- MS Excel
- Safety briefings
- Internal audits
- Training program development
- Documentation and recordkeeping
- Employee relations and conflict resolution
- Operational excellence
- Safety practices
- Workforce management
- Learning management systems
Timeline
Safety, Training, Compliance Manager
Dnata U.S.
08.2023 - 03.2024
Training Specialist
Insight
12.2022 - 06.2023
Customer Operations Lead Analyst
CJ Logistics America
01.2022 - 12.2022
Senior Training Coordinator
Swissport International Cargo Service
06.2015 - 09.2021
Operations Manager
CENTRAL GROCERS
01.2009 - 05.2015
President/CFO
@Mortgage, Inc.
06.2000 - 02.2009
Associate's degree - Business Administration
Triton College
Bachelor's degree - Finance
University of Phoenix-Online Campus
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