Summary
Overview
Work History
Skills
Timeline
Generic

Robert Werbesky

Trumbull,CT

Summary

Seasoned Restaurant General Manager with a proven track record at Westover Pizzeria, adept in operations and inventory management. Skillfully balances cost control with employee retention, enhancing customer engagement and satisfaction. Excels in labor management and health code compliance, driving positive changes and maintaining high standards.

Overview

27
27
years of professional experience

Work History

Restaurant General Manager

Westover Pizzeria
02.2009 - Current
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Correctly calculated inventory and ordered appropriate supplies.

Construction Assistant

MacDougall Brothers Construction
01.2000 - 01.2009
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
  • Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.

Store Manager

Lechters Housewares
03.1997 - 12.1999
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Skills

  • Operations Management
  • Inventory Management
  • Food Safety
  • Cost Control
  • Staff Scheduling
  • POS system knowledge
  • Hiring Decisions
  • Labor Management
  • Customer Engagement
  • Health Code Compliance
  • Facility Maintenance
  • Employee Retention

Timeline

Restaurant General Manager

Westover Pizzeria
02.2009 - Current

Construction Assistant

MacDougall Brothers Construction
01.2000 - 01.2009

Store Manager

Lechters Housewares
03.1997 - 12.1999

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Robert Werbesky