Robert Wesley Robbins Jr.
Harrisville,MS
Summary
Sales Representative excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure Branch Manager position. Ready to help team achieve company goals.
Dynamic individual with hands-on experience in Propane and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Field Lead / Service Tech
AmeriGas Propane
02.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Established a proactive preventive maintenance program, minimizing breakdowns and reducing repair costs.
- Collaborated closely with HR to address personnel issues, fostering an environment of open communication and mutual respect among team members.
- Played an instrumental role in selecting appropriate vehicles based on specific job requirements, maximizing productivity across various tasks.
- Implemented a comprehensive training program for new hires, improving overall staff competency levels.
- Developed strong relationships with vendors, negotiating favorable terms for equipment purchases and maintenance contracts.
- Streamlined operations, coordinating with drivers and dispatchers to ensure timely deliveries and optimal customer service.
- Played a key role in the successful integration of newly acquired vehicles into the existing fleet management system.
- Coordinated emergency response efforts during unexpected incidents involving fleet vehicles or personnel safety concerns.
- Enhanced safety within the fleet by conducting regular vehicle inspections and addressing issues promptly.
- Conducted regular audits of fleet assets, ensuring compliance with regulatory requirements and company policies.
- Improved fleet efficiency by implementing effective maintenance plans and schedules.
- Reduced fuel costs for the company through careful route planning and monitoring of driver behavior.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Trained drivers to manage time effectively, improving overall mileage performance.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Material Handler/ Driver
Tire Hub
07.2018 - 02.2019
- Maintains inventory by identifying, labeling, and placing materials and supplies in stock; recording location of inventory.
- Locates materials and supplies by pulling and verifying materials and supplies listed on production orders.
- Maintains in-process inventory at work centers by delivering and opening materials and supplies.
- Documents materials and supplies disposition by recording units delivered and location of units.
- Receives credit-return material and supplies from production by verifying materials and supplies code and lot number and quantity; placing materials in stock.
- Prepares finished stock for shipment by identifying, pulling, packing, crating, loading, and securing product.
- Documents product shipment by recording units shipped.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Selected the correct products based on customer needs, product specifications and applicable regulations.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Material Handler
Tire Wholesale Warehouse
08.2017 - 07.2018
- A material handler maintains production and distribution of product by pulling orders from inventory; delivering production materials and supplies; staging finished product.
- Maintains inventory by identifying, labeling, and placing materials and supplies in stock; recording location of inventory.
- Locates materials and supplies by pulling and verifying materials and supplies listed on production orders.
- Maintains in-process inventory at work centers by delivering and opening materials and supplies.
- Documents materials and supplies disposition by recording units delivered and location of units.
- Receives credit-return material and supplies from production by verifying materials and supplies code and lot number and quantity; placing materials in stock.
- Prepares finished stock for shipment by identifying, pulling, packing, crating, loading, and securing product.
- Documents product shipment by recording units shipped.
Gas Salesman
Blossman Gas & Appliance
11.2013 - 08.2017
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Increased sales volume by adding 40 new accounts in the assigned territory.
- Completed daily outbound calls, up to 12 hours per day.
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Selected the correct products based on customer needs, product specifications and applicable regulations.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
Owner Delivery Driver
Self Employed
04.2013 - 11.2013
- Prospected to obtain new accounts while maintaining relationships with existing accounts.
- Monitored income expense sheets to track and adjust expenses.
- Researched public perception of products and services and used information gathered to guide strategy development.
Gas Salesman
Neill Gas
04.2011 - 04.2013
- Managed a portfolio of 400 accounts and $800,000.00 in sales.
- Increased sales volume by adding 25 new accounts in the assigned territory.
- Negotiated prices, terms of sales and service agreements.
- Met existing customers to review current services and expand sales opportunities.
- Attended monthly sales meetings and quarterly sales trainings.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Corrections Officer
Hinds County Sheriff's Office
02.2009 - 04.2011
- Completed intake paperwork, fingerprints and searches.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Booked new inmates into facility and processed inmates for release.
- Received and accounted for personal possessions and determined inmate work assignments.
- Searched the building and grounds, living quarters and work areas for contraband.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Led disciplinary hearings and made recommendations for sentencing.
- Established healthy relationships and maintained professional boundaries with resident offenders in the institution.
Collections
Smith Rouchon and Associates
03.2008 - 01.2009
- Responsible for calling past due customers and collecting balances.
- Spent all working hours calling from past due list and following company guidelines for collection purposes.
Education
High School -
Clinton High School
Clinton, MS01.2004
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Excellent communication
- Organizational skills
Timeline
Field Lead / Service Tech
AmeriGas Propane
02.2019 - Current
Material Handler/ Driver
Tire Hub
07.2018 - 02.2019
Material Handler
Tire Wholesale Warehouse
08.2017 - 07.2018
Gas Salesman
Blossman Gas & Appliance
11.2013 - 08.2017
Owner Delivery Driver
Self Employed
04.2013 - 11.2013
Gas Salesman
Neill Gas
04.2011 - 04.2013
Corrections Officer
Hinds County Sheriff's Office
02.2009 - 04.2011
Collections
Smith Rouchon and Associates
03.2008 - 01.2009
High School -
Clinton High School
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