Summary
Work History
Education
Skills
Timeline
Manager

Robert Whalen

Cheektowaga,NY

Summary

Dynamic leader with a proven track record at General Welding Inc., adept in team leadership and strategic sourcing, enhancing customer satisfaction and achieving cost savings through effective negotiations. Excelled in staff training and development, ensuring high-quality service delivery and fostering long-term supplier relationships. Demonstrates exceptional time management and decision-making skills.

Work History

Manager

General Welding Works Inc.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Buyer

Made in America Store Dba General Welding
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
  • Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
  • Maintained complete documentation and records of all purchasing activities.
  • Maintained key item stock levels and wrote or expedited purchase orders.
  • Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
  • Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
  • Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
  • Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
  • Analyzed current vendors and products to stay abreast of market trends and evaluate new suppliers.
  • Achieved cost savings by identifying opportunities for consolidation and bulk purchasing across departments.

Education

Graduate Certificate - Science

Cheektowaga Central
Cheektowaga, NY
06.1987

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff training and development

Timeline

Manager

General Welding Works Inc.

Buyer

Made in America Store Dba General Welding

Graduate Certificate - Science

Cheektowaga Central
Robert Whalen