Robert Whalley
Goldendale,WA
Summary
Motivational Volunteer experienced in driving community support with proactive approaches. Focused on helping to service delivery to handle growing demands. Reliable team player committed to quickly learning new concepts and skills.
Overview
7
7
years of professional experience
Work History
Emergency Shelter Volunteer
Fathers House Fellowship
Goldendale, WA
01.2017 - Current
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Helped organize and implement programs and projects to aid community and individuals.
- Resolved complaints or issues using strong customer service and engagement skills.
- Cultivated relationships and maintained regular communication with nonprofit agencies, schools, and social service agencies to solicit community needs.
- Adhered to strict confidentiality policies in regard to personal and financial data.
Supervisor of Operations
Home owner build
Goldendale, WA
01.2017 - Current
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Developed and implemented policies and procedures for efficient workflow.
- Ensured compliance with all applicable laws, regulations, and standards.
- Maintained accurate records for tracking progress and performance of team members.
- Provided training and guidance to team members on operational procedures and best practices.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Identified process improvements that could reduce costs or improve service quality and efficiency levels.
Education
High School Diploma -
Robert T Elliot
Modesto, CA06-1990
Skills
- Community Engagement
- Food Distribution
- Event Setup
- Answering Phones
- Operations Support
- Computer Skills
- Teamwork and Collaboration
- Team Collaboration
- Disability Awareness
- Community Outreach
- Program Planning
- Leadership Qualities
- Therapy and counseling
Timeline
Emergency Shelter Volunteer
Fathers House Fellowship
01.2017 - Current
Supervisor of Operations
Home owner build
01.2017 - Current
High School Diploma -
Robert T Elliot
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