Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert White

Hyattsville,MD

Summary

Experienced food and beverage leader with a strong foundation in operational efficiency and service excellence. Skilled at creating collaborative environments and maintaining high standards. Proven ability to adapt to changing needs and drive team success through effective communication and problem-solving.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Food and Beverage Manager

Bethesda Blues & Jazz Supper Club
03.2025 - 07.2025
  • Managed daily operations of food and beverage service, ensuring high-quality customer experiences.
  • Developed and implemented training programs for staff, enhancing service efficiency and team performance.
  • Collaborated with culinary teams to curate seasonal menus that align with guest preferences and trends.
  • Oversaw inventory management processes, optimizing stock levels and reducing waste through effective forecasting.
  • Analyzed guest feedback to identify areas for improvement, driving continuous enhancement of service delivery.
  • Managed inventory effectively, reducing waste and optimizing stock levels.

Kitchen Manager

Bethesda Blues & Jazz Supper Club
09.2024 - 03.2025
  • Oversaw kitchen operations, ensuring compliance with health and safety regulations.
  • Managed inventory, reducing waste through efficient stock control practices.
  • Streamlined food preparation processes, enhancing service speed and quality.
  • Collaborated with front-of-house staff to ensure seamless service during high-volume events.
  • Conducted regular performance evaluations, providing constructive feedback to team members.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.

Expeditor

Bethesda Blues & Jazz Supper Club
09.2023 - 09.2024
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.
  • Enhanced communication between departments to ensure seamless order management and fulfillment.
  • Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
  • Trained new expeditors and food runners according to company policies and standards.

Stocker

Costco Wholesale
10.2023 - 01.2024
  • Organized merchandise displays to enhance product visibility and accessibility.
  • Restocked inventory efficiently, ensuring optimal product rotation and minimizing stockouts.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.

Expeditor

Culture Gourmet
11.2021 - 09.2023
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.
  • Enhanced communication between departments to ensure seamless order management and fulfillment.
  • Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
  • Trained new expeditors and food runners according to company policies and standards.

Expeditor

Culture Gourmet
11.2020 - 09.2023

Stocker

Costco Wholesale
11.2022 - 01.2023
  • Organized merchandise displays to enhance product visibility and accessibility.
  • Restocked inventory efficiently, ensuring optimal product rotation and minimizing stockouts.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.

Stocker

Costco Wholesale
11.2022 - 01.2023

Busser/Food Runner/Barback/Host

REDSTONE AMERICAN GRILL
07.2019 - 12.2021
  • Cleaned and organized dining areas to ensure a welcoming environment for guests.
  • Assisted servers by promptly clearing tables and resetting for new guests.
  • Collaborated with kitchen staff to facilitate efficient food delivery and service flow.
  • Monitored supply levels, restocking items as needed to support restaurant operations.
  • Trained new bussers on established procedures and best practices for efficiency.
  • Enhanced guest experience by providing quick responses to requests and needs.
  • Streamlined table turnover processes, contributing to improved service speed during peak hours.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Demonstrated attention to detail when setting tables according to restaurant standards.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.

Stocker

Costco Wholesale
03.2020 - 06.2020
  • Organized merchandise displays to enhance product visibility and accessibility.
  • Restocked inventory efficiently, ensuring optimal product rotation and minimizing stockouts.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.

Stocker

Costco Wholesale
03.2020 - 06.2020

Independent Contractor

Amzon flex
07.2016 - 07.2019
  • Managed delivery logistics to ensure timely completion of multiple routes.
  • Executed efficient sorting and packaging procedures for optimized workflow.
  • Implemented best practices in customer service for improved satisfaction rates.
  • Analyzed operational data to identify areas for continuous improvement in efficiency.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Ensured timely and accurate deliveries within designated routes.
  • Operated delivery vehicles while adhering to safety regulations and traffic laws.
  • Conducted routine vehicle inspections and performed basic maintenance to ensure reliability.
  • Communicated effectively with customers to resolve issues and enhance service satisfaction.
  • Utilized GPS technology for optimal route planning, reducing delivery times and fuel consumption.
  • Collaborated with warehouse teams to streamline loading processes, improving overall workflow efficiency.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Busser/Food Runner/Barback/Host

REDSTONE AMERICAN GRILL
05.2015 - 07.2016
  • Cleaned and organized dining areas to ensure a welcoming environment for guests.
  • Assisted servers by promptly clearing tables and resetting for new guests.
  • Collaborated with kitchen staff to facilitate efficient food delivery and service flow.
  • Monitored supply levels, restocking items as needed to support restaurant operations.
  • Trained new bussers on established procedures and best practices for efficiency.
  • Enhanced guest experience by providing quick responses to requests and needs.
  • Streamlined table turnover processes, contributing to improved service speed during peak hours.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Demonstrated attention to detail when setting tables according to restaurant standards.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.

Busser/Food Runner/Barback/Host

REDSTONE AMERICAN GRILL
05.2015 - 07.2016

Education

High school diploma -

High Point High School
Beltsville, MD
04.2008

Skills

  • Restaurant Experience
  • Computer literacy
  • Food and beverage operations
  • Labor management
  • Team leadership
  • Inventory management
  • Problem-solving
  • Scheduling staff
  • GPS navigation
  • Route planning
  • Valid Driver's license
  • Time management

Certification

Driver's License

Timeline

Food and Beverage Manager

Bethesda Blues & Jazz Supper Club
03.2025 - 07.2025

Kitchen Manager

Bethesda Blues & Jazz Supper Club
09.2024 - 03.2025

Stocker

Costco Wholesale
10.2023 - 01.2024

Expeditor

Bethesda Blues & Jazz Supper Club
09.2023 - 09.2024

Stocker

Costco Wholesale
11.2022 - 01.2023

Stocker

Costco Wholesale
11.2022 - 01.2023

Expeditor

Culture Gourmet
11.2021 - 09.2023

Expeditor

Culture Gourmet
11.2020 - 09.2023

Stocker

Costco Wholesale
03.2020 - 06.2020

Stocker

Costco Wholesale
03.2020 - 06.2020

Busser/Food Runner/Barback/Host

REDSTONE AMERICAN GRILL
07.2019 - 12.2021

Independent Contractor

Amzon flex
07.2016 - 07.2019

Busser/Food Runner/Barback/Host

REDSTONE AMERICAN GRILL
05.2015 - 07.2016

Busser/Food Runner/Barback/Host

REDSTONE AMERICAN GRILL
05.2015 - 07.2016

High school diploma -

High Point High School

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