Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
References
Timeline
Generic

Robert White

Los Angeles,CA

Summary

Seasoned professional with a strong background in manufacturing and customer service, notably at Anaren Microwave. Demonstrates expertise in quality control and equipment operation, ensuring 100% compliance with OSHA and IPC Certification standards. Skilled in fostering team collaboration and enhancing production efficiency. Proven track record in exceeding performance expectations through exceptional assembly and problem-solving abilities.

Overview

16
16
years of professional experience

Work History

Airport Customer Service Agent

GAT Spirit Airlines
Burbank, CA
07.2024 - Current
  • Greeted passengers upon arrival and departure, providing ticketing assistance and general information as I have Improved customer satisfaction by 10%."
  • Processed payment transactions utilizing point-of-sale systems.
  • Maintained cleanliness of assigned work area at all times including counters, floors, walls, and windows.
  • Verified identification documents such as passports or driver's licenses.
  • Ensured accurate completion of passenger documentation such as tickets, boarding passes, and customs forms.
  • Provided customer service to travelers by answering questions, resolving complaints, and providing directions.
  • Processed various forms of payment and applied travel vouchers to help customers obtain tickets.
  • Managed communication between airline personnel and customers in a professional manner.
  • Assisted disabled passengers with special needs throughout their travels.
  • Responded politely to passenger complaints regarding ticketing and baggage handling.
  • Assisted with baggage check-in and tagging for customers.

Screen Technician

Russell Finex
Charlotte, NC
05.2019 - 11.2020
  • Assemble and install mesh screens on rings of different sizes, from 15” to 60''.
  • Followed documentation and job orders to determine the screen size, and perform installation.
  • Performs electrical soldering as necessary.
  • Assists with shipping and receiving.
  • Performed daily maintenance and repairs on all equipment, including setting up.
  • Repaired broken down or malfunctioning screens using appropriate tools and techniques.
  • Replaced worn out parts such as lamps in projectors or cables connecting various devices.

Electrical Solder/Assembler 2/Machine Operator 2

Anaren Microwave
East Syracuse, NY
04.2014 - 12.2017
  • Assembled and completed products according to production schedules.
  • Monitor stock levels of raw materials needed for upcoming production runs.
  • Performed visual and mechanical quality verifications to meet customer specifications.
  • Identify problems that may affect product quality and take corrective action when required.
  • Inspected finished products for defects and conformance to quality standards.
  • Worked with team members to ensure the timely completion of projects.
  • Assembled light and medium-sized parts in factory setting.
  • Maintained assembly and production equipment to meet operational goals.
  • Assembled and aligned workpieces into holding fixtures to bond and heat-treat fabricated metal components.
  • Completed production reports and work orders and submitted to management for review to maintain open and transparent operations.
  • Repaired electronic equipment and point-of-sale terminal components via soldering and other detailed assembly processes.
  • Cleaned and inspected parts and assemblies at each production stage and documented production defects.
  • Inspected soldered joints for quality assurance utilizing microscope and x-ray inspection techniques.
  • Adhered to all ISO9001 Quality System Standards during fabrication processes.
  • Reviewed blueprints and schematics for accuracy prior to assembly operations.

Assembly Line Worker/Machine Operator/Assembler

Magna Power Train
East Syracuse, NY
05.2009 - 12.2011
  • Operated machinery, forklifts, and other heavy equipment.
  • Followed standard operating procedures while performing tasks on the assembly line.
  • Ensured work areas were kept clean and organized at all times.
  • Reviewed finished products for quality and conformance to work orders, assigned grades, and removed non-conforming pieces for recycling or correction.
  • Used established assembly instructions to complete jobs.
  • Inspected finished products for quality assurance purposes.
  • Inspected and tested final products to verify conformance to established tolerances.
  • Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
  • Read and interpret schematics, blueprints, and assembly instructions to produce components.
  • Verified the accuracy of assembled parts before moving them down the line for further processing.
  • Assembled components of a variety of products, adhering to production specifications.

Education

Some College (No Degree) - Electrical, Electronics and Communications Engineering

Onondaga Community College
Syracuse, NY

Skills

  • IPC Certification (J-STD-001)
  • Hand and power tools
  • Production background
  • OSHA Compliance
  • Quality control
  • Equipment operation
  • Manufacturing background
  • Expert assembler

Accomplishments

  • Anaren - Above and beyond certificate
  • Anaren - Part of the team to finish big project for new defense missile radar's

References

References available upon request.

Timeline

Airport Customer Service Agent

GAT Spirit Airlines
07.2024 - Current

Screen Technician

Russell Finex
05.2019 - 11.2020

Electrical Solder/Assembler 2/Machine Operator 2

Anaren Microwave
04.2014 - 12.2017

Assembly Line Worker/Machine Operator/Assembler

Magna Power Train
05.2009 - 12.2011

Some College (No Degree) - Electrical, Electronics and Communications Engineering

Onondaga Community College

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Robert White