Robert Whitmer
Derby,KS
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Solution Delivery Architect
VERINT
07.2018 - 03.2025
- Responsible for design and architecture of projects for our customers
- Work with Project Managers, Application Consultants and engineers to provide WFM/WFO solutions for our customers
- Provide support to System Engineers as they install and configure Verint systems
- Write documentation detailing solution delivery specification and solution designs
President/Solution Architect
NET-ABILITY LLC
10.2010 - 05.2018
- Responsible for providing direction and vision
- Primary solutions architect for Net-Ability and its customers
- Provide IT direction for internal portfolio companies (acting as CTO for CGF)
- Oversee IT teams and provide hands on support when the situation calls for it
Enterprise Infrastructure Manager
LONE STAR BUSINESS SOLUTIONS
09.2008 - 10.2010
- Responsible for providing direction and implementation services for network infrastructure
- Redesigned corporate network to provide reliable and redundant data storage
- Implemented backup/archiving solution through the use of local and off-site data de-duplication methods
- Developed disaster recovery, business continuity plans, and Security Incident Responses
Network Manager/Architect
BEAUTYFIRST/PUREBEAUTY
08.2007 - 09.2008
- Recruited to design and build a more secure and stable network environment for the company
- Oversight of implementation, management and support of the network infrastructure and staff
Sr. IT Security Technologist II – Architecture and Advanced Technologies Lead
HAWKER BEECHCRAFT
02.2007 - 08.2007
- Provided project oversight of all security infrastructure initiatives
- Position led to role as architecture and advanced technologies lead
Network Consultant
LONE STAR STEAKHOUSE AND SALOON
04.2003 - 02.2007
- Worked with a 3 member team to design and support all areas of network and server infrastructure
- Provided support of corporate firewalls, switches, routers, WAN aggregators, Proxy and SPAM firewalls
- Provided solutions to protect against malicious attacks, viruses and intrusion into the network
Network Consultant
HEARTLAND ITS
06.2002 - 04.2003
- Responsible for design, installation and maintenance of corporate infrastructure
- Provided design services and support to multiple customers
- Installed and configured network switches, hubs, routers, firewalls, servers and desktops
Integration Technologist
KOCH INDUSTRIES INC.
09.1997 - 05.2002
- Responsible for Internet related project plans, management and implementation
- Project plans included summarizing need, deriving opportunity costs, risk management, platform security concerns, compliance with standards and structured analysis of economics involved in completing projects
- Secured global web hosting infrastructure utilizing various security methodologies
- Provided filtering/blocking of inappropriate sites to ensure compliance with acceptable use policy
- Responsible for the administration and security of the web infrastructure comprising over 200 sites
- Led three administrators/developers in rolling out a Help Desk solution for KII
- Responsible for implementation of an information retrieval solution for multiple businesses within KII
Systems Analyst
RITCHIE CORPORATION
12.1996 - 09.1997
Systems Technician
PIZZA HUT, INC.
05.1995 - 12.1996
Education
Bachelor’s Degree - Computer Science, Mathematics, Marketing
WICHITA STATE UNIVERSITY
Wichita, Kansas1995
Skills
- AI Bot Integration
- VPN Management
- Call Recording
- Project Coordination
- Workforce Management
- AWS and Google Cloud Integration
- Network Infrastructure Management
- Intrusion Detection Systems
- Proxy Configuration Expertise
- Security Systems
- Cybersecurity Protection
- Virtualization Expertise
- Directory Services Management
- Virtual Team Leadership
- Storage Area Network Solutions
- Proficient in SQL Server
- Cisco Networking Devices
- Fiber Optic Network Setup
- Experience with PCI Compliance Regulations
- VoIP Implementation Skills
- Architectural Design Rendering
- Design development
Accomplishments
- Completed a $[Amount] project [Number] months early and under budget.
Certification
Microsoft Certified Professional - Microsoft Certified Professional + Internet - Microsoft Certified Systems Engineer
Timeline
Solution Delivery Architect
VERINT
07.2018 - 03.2025
President/Solution Architect
NET-ABILITY LLC
10.2010 - 05.2018
Enterprise Infrastructure Manager
LONE STAR BUSINESS SOLUTIONS
09.2008 - 10.2010
Network Manager/Architect
BEAUTYFIRST/PUREBEAUTY
08.2007 - 09.2008
Sr. IT Security Technologist II – Architecture and Advanced Technologies Lead
HAWKER BEECHCRAFT
02.2007 - 08.2007
Network Consultant
LONE STAR STEAKHOUSE AND SALOON
04.2003 - 02.2007
Network Consultant
HEARTLAND ITS
06.2002 - 04.2003
Integration Technologist
KOCH INDUSTRIES INC.
09.1997 - 05.2002
Systems Analyst
RITCHIE CORPORATION
12.1996 - 09.1997
Systems Technician
PIZZA HUT, INC.
05.1995 - 12.1996
Bachelor’s Degree - Computer Science, Mathematics, Marketing
WICHITA STATE UNIVERSITY
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