Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Robert Wiley

Springfield,Illinois

Summary

A successful human resource candidate with expertise in employee recruitment, benefits, and most things Human Resources related. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adding to the success of a team.

Overview

13
13
years of professional experience
1
1
Certification

Work History

TALENT ACQUISITION PARTNER

Memorial Health
08.2021 - Current
  • Full-cycle recruiting 150+ requisitions while also providing ongoing communication with candidates throughout the entire hiring process while also ensuring transparency and professionalism.
  • Develops strong relationships with hiring managers, while learning their unique needs and providing tailored recruitment solutions.
  • Partnered with our onboarding team to revamp our onboarding process so that it is less tedious.
  • Collaborated with our Compensation team to discuss competitive compensation packages that attracted top-tier candidates, while also taking into consideration internal and external equity.
  • Trained hiring managers on best practices in interviewing and selection techniques, increasing overall effectiveness of recruitment efforts.
  • Reduced time-to-fill for critical roles with strategic sourcing techniques and efficient interview scheduling.
  • Established robust talent pipelines through networking events, career fairs, and proactive outreach efforts.

HUMAN RESOURCES - BENEFITS SPECIALIST

Memorial Health
04.2017 - 08.2021
  • Assisted colleagues throughout their new hire benefits enrollment, annual open enrollments, and yearly benefit reviews that were conducted for all benefits eligible colleagues.
  • Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or birth of a child.
  • Educated managers on current benefit offerings and policies, enabling them to better assist their teams with questions or concerns.
  • Enhanced understanding of benefit offerings with effective communication materials and presentations.
  • Streamlined benefits administration processes for improved efficiency and reduced errors.
  • Implemented open enrollment system to streamline benefits processes for employees.
  • Coordinated and conducted employee orientations to promote understanding of coverage and options.
  • Maintained thorough knowledge of industry trends and best practices within the realm of employee benefits, enabling informed decision-making and strategic planning efforts on behalf of the company.
  • Created employee education programs to improve understanding of benefits packages and increase utilization.
  • Conducted annual open enrollment sessions to ensure employees were well-informed about their options and plan changes.

CORPORATE SALES MANAGER

AT&T - Corporate
10.2013 - 03.2017
  • Managed 20 employees.
  • Recruiting of local sales rep and assistant store manager positions throughout the area, to fill vacant positions in the company.
  • Created detailed reports on sales performance metrics, highlighting areas requiring attention or action from senior management.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Coordinated recruitment efforts for high-potential candidates to continuously strengthen our team''s capabilities.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.

Sales Manager

Verizon
07.2011 - 10.2013
  • Managed 5 employees.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent follow-ups.
  • Assisted with development of effective recruitment and hiring strategies.
  • Oversaw recruitment, interviewing and onboarding of all new employees.

Education

HIGH SCHOOL DIPLOMA -

Eisenhower High School
Decatur, Illinois
05.2009

Skills

  • Recruitment Process Improvement
  • Candidate Relationship Management
  • Onboarding Processes
  • Sourcing Strategies
  • Applicant Tracking Systems
  • Full cycle recruiting

Certification

  • Recruiter Academy Certified Recruiter [RACR]


References

References available upon request

Timeline

TALENT ACQUISITION PARTNER

Memorial Health
08.2021 - Current

HUMAN RESOURCES - BENEFITS SPECIALIST

Memorial Health
04.2017 - 08.2021

CORPORATE SALES MANAGER

AT&T - Corporate
10.2013 - 03.2017

Sales Manager

Verizon
07.2011 - 10.2013

HIGH SCHOOL DIPLOMA -

Eisenhower High School

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Robert Wiley