Proven leader with extensive experience at Cygnus Home Service, LLC, excelling in staff management and operations management. Enhanced team performance and customer satisfaction through effective training and coaching, achieving high employee retention. Skilled in relationship building, led teams to exceed sales targets, demonstrating exceptional leadership and time management abilities.
Staff Management
Operations Management
Relationship building and management
Team Development
Goals and performance
Performance Management
Staff Training and Development
Controlling costs
Employee Scheduling
Facility Inspections
Recruitment and hiring
Customer Service
Training and coaching
Attention to Detail
Leadership skills
Team Leadership
Team Building Practices
Goal Setting and Performance Metrics
Staff Supervision
Workforce Development
Sales management
Time Management