Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Robert Williams

Berlin,MA

Summary

Organized and motivated professional focused on delivering quality work and exceptional customer service. Well-versed in installation, repair and maintenance of both residential and units. Willing to work extra shifts and ready to take on new challenges with terrific company. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

HVAC Helper

Complete Heating And Cooling
Clinton, MA
08.2023 - Current
  • Followed all safety protocols while working with hazardous materials.
  • Repaired leaking lines in cooling systems using brazing techniques.
  • Retrieved parts from storage areas when necessary for repairs or installations.
  • Performed preventive maintenance on HVAC systems as directed by technicians.
  • Replaced filters on heating and cooling systems as needed.
  • Communicated effectively with customers regarding progress updates.
  • Assisted HVAC technicians with installation and repair of air conditioning systems.
  • Installed insulation around pipes and ductwork according to specifications.
  • Run duct work independently

Ice Hockey Referee

new england sports center
Marlborough, MA
02.2020 - Current
  • Ensured that all necessary supplies were available prior to start of each game.
  • Called penalties for violations of the rules and issued warnings to players as needed.
  • Communicated with coaches, managers, and other officials regarding any rule infractions or disciplinary issues that arose during games.
  • Stopped play immediately upon noticing any serious injury to a player or coach.
  • Monitored player conduct on the ice during games.
  • Navigated difficult situations with direct communication and explanation of game rules.
  • Mediated disputes between coaches, officials and players to reach mutual agreements.

Assistant Ice Hockey Coach

central mass revolution
Westborough, MA
08.2024 - 05.2025
  • Assisted head coach in motivating players through positive reinforcement methods.
  • Provided guidance and mentorship to players on the ice hockey team.
  • Encouraged positive sportsmanship from athletes at all times.
  • Suggested exercise modifications to individual athletes to avoid strain and injury.
  • Analyzed game video footage to identify strengths and weaknesses of opponents.
  • Instructed players in proper techniques related to skating, shooting, passing, stick handling.
  • Collaborated with other coaches on staff in order to create cohesive team environment .

Hvac Helper

M&M heating and cooling
Hudson, MA
06.2022 - 08.2023
  • Disassembled units, repaired broken components and restored to operating condition.
  • Performed ductwork repairs and modifications to improve system airflow and indoor air quality.
  • Adhered to standard operating procedures while carrying out tasks associated with the job role.
  • Cleaned evaporator coils, condenser coils and filters of the HVAC system.
  • Trained junior technicians on HVAC repair and maintenance techniques, tools, and safety practices.
  • Kept business entrances clean, tidy and professional in appearance.

Ice Cream Server

miller farm
Northborough, MA
04.2021 - 08.2023
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
  • Provided excellent customer service through friendly interactions with guests.
  • Delivered orders accurately to customers at their tables or counters in a timely manner.
  • Processed customer complaints professionally while maintaining a friendly attitude towards them.
  • Assisted in training new staff members on company policies and procedures.
  • Trained new employees on proper food handling techniques and customer service standards.
  • Greeted customers and provided menu information.
  • Cleaned tables, chairs and dining areas after customer use.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.

Education

High School Diploma -

Assabet Valley Regional Vocational Technical High
Marlborough, MA
06-2023

Skills

  • great working with my hands
  • problem solver
  • dependent
  • Job site organization
  • positive attitude
  • great communication skills
  • very hard worker
  • great listener
  • Physical strength

Affiliations

  • riding dirtbikes
  • fishing
  • snowmobiles
  • skiing
  • drifting cars
  • driving fast cars
  • building cars
  • hanging out with friends
  • playing video games
  • going to car/truck shows
  • going out to eat

Certification

  • 10-Hour Construction Safety and Health OSHA certification
  • EPA 608 certification

Timeline

Assistant Ice Hockey Coach

central mass revolution
08.2024 - 05.2025

HVAC Helper

Complete Heating And Cooling
08.2023 - Current

Hvac Helper

M&M heating and cooling
06.2022 - 08.2023

Ice Cream Server

miller farm
04.2021 - 08.2023

Ice Hockey Referee

new england sports center
02.2020 - Current

High School Diploma -

Assabet Valley Regional Vocational Technical High

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