Robert Winters Jr
Gilbertsville ,PA
Summary
Goal-oriented professional with proven ability to exceed targets in fast-paced environments. Known for reliability, adaptability, and client satisfaction, with swift capacity to learn and apply new skills. Committed to utilizing these qualities to drive team success and exceed client expectations. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
19
19
years of professional experience
Work History
Maintenance Technician
Comcast
01.2017 - Current
Maintenance Technician
Comcast
09.2008 - 01.2017
- Diagnosed and repaired mechanical issues, enhancing operational efficiency across various systems.
- Conducted routine inspections on equipment to ensure optimal performance and enhance the customer experience.
- Used problem-solving skills to alleviate issue efficiently with minimal supervision.
- Collaborated with team members to improve workflow processes and reduce response times.
- Assisted in training new technicians on safety protocols and equipment handling procedures.
- Supported emergency response efforts during incidents such as storm recovery by quickly assessing situations and executing appropriate actions.
Residential Services Technician
Comcast
02.2007 - 09.2008
- Installed and maintained residential telecommunications equipment, ensuring optimal performance and customer satisfaction.
- Provided troubleshooting support for cable, internet, and voice services through effective communication with customers.
- Increased efficiency in work order completion, prioritizing tasks based on urgency and availability of resources.
Education
High School Diploma -
Monsignor Bonner Hight School
Drexel Hill, PACertificate - Network And System Administration
Chubb Institue
Springfield, PA12-1999
Skills
- Problem-solving expertise
- Computer skills
- Microsoft Word
- Microsoft Outlook
- Customer and client relations
- Documentation and recordkeeping
- Professional communication
- Dedicated team player
- Deadline oriented
Timeline
Maintenance Technician
Comcast
01.2017 - Current
Maintenance Technician
Comcast
09.2008 - 01.2017
Residential Services Technician
Comcast
02.2007 - 09.2008
High School Diploma -
Monsignor Bonner Hight School
Certificate - Network And System Administration
Chubb Institue