Robert Woodbury
Harrisburg,NC
Summary
Seasoned Operations Manager and talented leader with five years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
11
11
years of professional experience
Work History
Operations Manager
The Home Depot
04.2016 - Current
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Built highly productive teams through team building, clear communication and ongoing coaching.
Surgical Repair Technician
Integrated Medical Systems
06.2013 - 03.2016
- Enhanced customer satisfaction by providing timely and efficient repair services.
- Reduced device downtime with regular maintenance and preventative measures.
- Streamlined repair processes to optimize workflow efficiency and productivity.
- Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
- Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
- Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of both employees and customers.
- Completed all repair and maintenance activities promptly and to high quality standards.
Education
No Degree - Surgical Instrument Repair
Integrated Medical Systems
On Site Training03.2016
High School Diploma -
Oasis Hight School
Fallbrook, CA2002
Skills
- Performance Reporting
- Incidents Management
- Customer Retention
- Health and Safety Compliance
- Inventory Management
- Workflow Optimization
- P&L Management
- Employee Relations and Conflict Resolution
- Retail Operations Management
- Process Improvements
- Team Leadership
- Work Flow Planning
Accomplishments
Platinum Homer award for excellent service.
Rising star designation on upcoming review.
Affiliations
- Scuba Diving
- Skydiving
- Mushroom foraging
References
References available upon request.
Timeline
Operations Manager
The Home Depot
04.2016 - Current
Surgical Repair Technician
Integrated Medical Systems
06.2013 - 03.2016
No Degree - Surgical Instrument Repair
Integrated Medical Systems
High School Diploma -
Oasis Hight School
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Andrea LopezAndrea Lopez
Service Desk at The Home DepotService Desk at The Home Depot
Justin LyonJustin Lyon
Sales Associate at The Home DepotSales Associate at The Home Depot
Carter GovernaleCarter Governale
Sales Associate at The Home DepotSales Associate at The Home Depot
Ronnie ShuttRonnie Shutt
Mechanic/Tire Technician at Fast Track RacingMechanic/Tire Technician at Fast Track Racing