Robert Worthy
Franklin,NC
Summary
Results-oriented IT Architect specializing in solution architecture and process improvement. Expertise in cloud technologies and infrastructure design facilitates modernization of technology stacks and streamlining of operations. Strong leadership in technical oversight and problem resolution drives impactful outcomes in complex environments.
Overview
20
20
years of professional experience
Work History
IT Architect
Macon County Humane Society
Franklin, NC
10.2022 - 05.2024
- Delivered technical guidance and support for all technologies at MCHS shelter and Thrift Store in Franklin NC, ensuring operational continuity.
- Updated technology systems to enhance performance
- Streamlined and automated processes, enhancing efficiency and reducing manual effort.
- Deployed Microsoft 365 domain with Non Profit licenses
- Scoped, selected, and deployed new shelter management system, improving data management and reporting capabilities.
Principal Engineer – Operations
Sabre
Southlake, TX
06.2016 - 04.2020
- Provided engineering oversight for hospitality solutions at Sabre, contributing to multiple projects as a senior member of the product and technologies team.
Principal Engineer – Stability
Sabre
Southlake, TX
06.2016 - 04.2020
- Performed deep dives into customer-specific stability efforts to identify critical issues.
- The analysis included:
- Leading technical deep dive sessions with the application teams
- Thorough review of all aspects of the applications provided by Sabre to the customer which included:
- Infrastructure design
- Application architecture
- Deployment methodologies
- Change Processes
- Documentation accuracy and currency
- DR design and processes
- Documented deficiencies and recommended remediation strategies to executive management for resolution.
- Collaborated with application teams and management to prioritize remediation efforts, supporting customer retention.
Principal Engineer – Hospitality Solutions
Sabre
Southlake, TX
06.2016 - 04.2020
- Guided application team engineers and developers in environment management and stability, enhancing overall system reliability.
- Ensured understanding and adherence to non-functional environment standards during design of new releases and products, promoting quality and consistency.
- Provide guidance to application teams and engineers on tasks assigned by the problem management team as a result of incidents caused by applications in the hospitality portfolio
- Validate that required operational artifacts and standards are completed and adhered to for all applications
Senior Engineer – vCloud Air
VMware
Farmers Branch, TX
04.2014 - 03.2016
- Collaborated with operations and R&D teams on multiple platform improvement projects, adapting to evolving leadership structure and shifting priorities.
Datacenter Infrastructure Management Engineer – Datacenter Management
VMware
Farmers Branch, TX
04.2014 - 03.2016
- Managed central US datacenter operations and implementation team for vCloud Air business unit, adapting to changes in resources and focusing on enhancing infrastructure documentation, management tools, and processes.
- Deployed Nlyte DCIM platform to optimize datacenter management capabilities.
- Evaluated discovery tools for asset discovery and validation to strengthen asset management processes.
- Utilized ServiceNow Discovery to streamline the identification and management of IT assets.
- NMSaaS
- BMC ADDM
Solution Architect – Operations
VMware
Farmers Branch, TX
04.2014 - 03.2016
- Due to a reorganization, I was reallocated to the Operations team in a solutions architect capacity. I worked on projects to improve documentation, processes and stability of the of the platform
- Delivered improved vCloud Air management cluster standards
- Performed a discovery of all existing PODs
- Documented capacity and failure domain deficiencies in existing design to identify critical improvement areas
- Analyzed findings and provided actionable recommendations to Infrastructure, Operations, and Datacenter management teams, enhancing decision-making processes
- Generated new standards and build to documentation
- Provided PMO and Implementations team with technical oversight for POD deployment leveraging the updated specifications
- Oversaw POD blueprints, ensuring design integrity and streamlining deployment processes
- In coordination with datacenter operations, maintained as built and template documents for all existing and new PODs
Senior Engineer- DevOps
VMware
Farmers Branch, TX
04.2014 - 03.2016
- Due to another reorganization in the management structure, I was asked to join the DevOps team as a senior member of DevOps engineering. Our new team was responsible for working closely with the development teams on the delivery of new services and management of the development labs and integrations environments.
- Documented lab environments to enhance reference and streamline management.
- Delivered lab environments to developers as requested, facilitating their development processes.
- Standardized integrations environment to align with production, ensuring consistency and reliability.
- Work with development teams on the delivery of component upgrades and fixes
- Deployment of vRealize Suite in the Integrations environment
- Evaluation of upgrade to vSphere 6
- Evaluation of upgrade to NSX 6.1.3
- ServiceNow Asset Management and CMDB
- Infoblox IPAM
- Technologies: VMware vSphere 5.5 and 6, VCSA, SuperMicro Blade Servers, Arista Networks, vRealize Suite, vCloud Suite, VMware NSX 6.x, vSAN, Watch4Net, ServiceNow (Incident Management, Change Management, Asset Management and CMDB), Hyperic, VMware vCloud Director, EMC VNX, Solidfire, EMC ViPR, EMC DataDomain, Nlyte DCIM, Powershell, Power CLI, THYCOTIC Secret Server On Premises, Windows 2008R2, Windows 2012, MSSQL 2012, Active Directory, SSO, RabbitMQ, and Infoblox
SENIOR SOLUTIONS ARCHITECT - CUSTOM ENGINEERING
Verizon Terremark
DFW Airport, TX
05.2011 - 04.2014
- Architected managed services, dedicated private cloud, and hybrid cloud solutions to address strategic FED and SLED customer requirements. Communicated with operations and business management to clarify solution requirements. Engaged with operations and product management to identify portfolio gaps and recommended solutions aligned with industry trends. Developed relationships with vendors to stay updated on technology roadmaps and emerging technologies.
- Utilized various technologies including Cisco Nexus, UCS, ASA, and others to implement network solutions.
- Standardized design for dedicated private and hybrid cloud products by streamlining processes and documenting networking standards and storage configuration options, enhancing clarity for implementation.
- Facilitated sales of private clouds integrated with virtual disaster recovery product, boosting overall service offerings.
- Served as the primary solutions architect on all custom dedicated private and hybrid cloud solutions.
LEAD SYSTEMS ENGINEER
KBMG
05.2008 - 05.2011
- Managed the systems engineering team as Lead Systems Engineer for a mid-sized environment of physical and virtual servers. Leveraged Quest and Script Logic tools to manage and monitor Active Directory. Played a key role as lead engineer on multiple enterprise projects, including Nagios, VMware, Citrix XenApp, NetScaler, SAS, Tidal, Globalscape EFT, and SharePoint. Served as primary engineer for the annual off-site disaster recovery test at SunGard. Launched NetScaler application delivery controllers to provide highly available/load-balanced web services.
- Developed and documented processes and procedures for systems team, including server hardware lifecycle, VMware host deployment standards, VMware host patch testing and deployment, virtual machine template creation, and virtual machine deployment, enhancing overall team efficiency.
- Spearheaded process improvements that established peer review sessions, enhanced change management, centralized encrypted password management, and improved documentation practices.
- Completed multiple successful designs/redesigns: Citrix infrastructure utilizing Netscaler, XenApp, application streaming, EdgeSight monitoring, and password manager.
- MS SQL Enterprise cluster with a migration of all SharePoint, Citrix, and VMware databases instances to the platform.
- Redesigned the Virtual Network environment leveraging VLAN Trunking to provide more flexible and scalable network capabilities
- VMware environment using HP C7000 Blade enclosures to increase failover capacity and resource utilization and reduce the physical footprint.
- Recommended and assisted storage team in implementing NetApp filers, improving storage utilization in VMware environment and replacing all Windows file servers in Dallas datacenter.
SYSTEMS ANALYST/SENIOR SYSTEMS ADMINISTRATOR
AME, Inc.
Virginia Beach, VA
12.2003 - 03.2008
- Orchestrated Citrix Presentation Server farm and Windows/Exchange Active Directory environment; launched and administered virtual machines on VMware for production and lab servers; automated processes using VBScripts and Group Policies; developed process documentation for end users and support groups; provided senior-level assistance to support teams; managed Symantec Ghost Solutions Suite.
- Oversaw Exchange upgrade project, ensuring minimal downtime and seamless transition for users.
- Enhanced network security and threat protection by implementing GFI LanGuard and WebSense Enterprise, improving overall system resilience.
Network Administrator
Greenberg Traurig, LLP
- Managed support, budget, and the Windows client/server environment. Automated software installations and upgrades utilizing VBScript. Supported local and regional MIS teams with connectivity, end-user access, and applications. Coordinated data backup and the off-site data storage process. Served instrumentally in a successful Windows upgrade of 200+ servers and 1600+ PCs as project leader of the data migration process ensuring zero data loss and a smooth transition.
Technical Project Coordinator
SMA Microsystems, LLC
- Identified technicians across the country to hire as independent contractors. Scheduled and managed technical teams for nationwide projects. Collaborated with on-site technical leads to resolve issues and maintain project deadlines on projects for such companies as Ford, Cintas, and Sprint.
Skills
- Solution Architecture
- Networking
- AWS
- Process Improvement
- Storage
- System Engineering
- Cloud Technologies
- Operations Management
- Project Management
- Thought Leadership
- Disaster Recovery
- Infrastructure
- Microsoft
- Business Continuity
- ITIL
- Problem resolution
- Process optimization
- Technical leadership
- Data center management
- System automation
- Application deployment
- Infrastructure design
- Cloud architecture
Phone
- 828-200-7877, Franklin, NC
Timeline
IT Architect
Macon County Humane Society
10.2022 - 05.2024
Principal Engineer – Operations
Sabre
06.2016 - 04.2020
Principal Engineer – Stability
Sabre
06.2016 - 04.2020
Principal Engineer – Hospitality Solutions
Sabre
06.2016 - 04.2020
Senior Engineer – vCloud Air
VMware
04.2014 - 03.2016
Datacenter Infrastructure Management Engineer – Datacenter Management
VMware
04.2014 - 03.2016
Solution Architect – Operations
VMware
04.2014 - 03.2016
Senior Engineer- DevOps
VMware
04.2014 - 03.2016
SENIOR SOLUTIONS ARCHITECT - CUSTOM ENGINEERING
Verizon Terremark
05.2011 - 04.2014
LEAD SYSTEMS ENGINEER
KBMG
05.2008 - 05.2011
SYSTEMS ANALYST/SENIOR SYSTEMS ADMINISTRATOR
AME, Inc.
12.2003 - 03.2008
Network Administrator
Greenberg Traurig, LLP
Technical Project Coordinator
SMA Microsystems, LLC