ROBERT Yaros
Allegheny General Hospital
PITTSBURGH,PENNSYLVANIA
1
Language
1
Certification
31
years of professional experience
Healthcare Professional experienced in patient support and therapeutic assistance. Contributed to patient recovery through adaptability in clinical settings and collaboration with multidisciplinary teams. Delivered impactful support in rehabilitative care, prioritizing optimal patient outcomes and effective communication.
Work History
Physical Therapy Aide
1 Year 10 Months- Assisted physical therapists with patient care and rehabilitation exercises.
- Monitored patient progress during therapy sessions to ensure compliance with treatment plans.
- Educated patients on exercise techniques and proper body mechanics for injury prevention.
- Organized and maintained therapy equipment for optimal usage and safety.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
- Maintained supply inventory by placing orders when supplies ran low.
- Provided empathetic support to patients experiencing difficult emotions related to their injury or illness while under supervision from a licensed therapist.
- Enforced safety procedures with all patients.
- Ensured proper equipment functionality through regular inspection and maintenance, minimizing downtime due to malfunctions.
- Ensured continuity of care by effectively transitioning patients between different phases of their rehabilitation journey.
- Assisted in designing effective home exercise programs for patients, promoting continued improvement outside of clinical sessions.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Implemented patient safety protocols and infection control practices for hygienic, compliant care.
- Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
Patient Ambassador
3 Years- Implemented feedback mechanisms to gather patient insights for continuous service improvement.
- Trained new staff on patient engagement strategies, enhancing team effectiveness and support quality.
- Developed informational materials to assist patients in navigating healthcare resources efficiently.
- Led initiatives aimed at improving patient experiences through targeted outreach programs and events.
- Mentored junior ambassadors, promoting best practices in patient interaction and service delivery.
- Enhanced patient satisfaction by promptly addressing concerns and providing empathetic support during their healthcare journey.
Patient Host
3 Years 8 Months- Coordinated patient meal orders with dietary staff to ensure accuracy and compliance with dietary restrictions.
- Assisted healthcare teams in delivering exceptional service by responding promptly to patient inquiries.
- Mentored new hosts on process adherence, enhancing team performance and customer satisfaction.
- Trained staff on hospital policies and procedures, ensuring compliance and efficiency in operations.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
Chef
1 Year 2 Months- Developed and executed diverse menus, catering to dietary restrictions and seasonal ingredients.
- Managed kitchen operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior staff, fostering culinary skills and teamwork.
- Streamlined inventory management, reducing waste through efficient ordering practices.
- Innovated cooking techniques to enhance flavor profiles while maintaining nutritional value.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
Corporate Trainer / Line Supervisor
1 Year 4 Months- Trained new employees and supported team members to maintain food quality according to corporate and health department standards. Supervised kitchen closing procedures to promote thorough cleaning and proper food rotation and dating.
- Managed office communication through dedicated phone line 412-536-1881.
- Developed and implemented engaging training programs for front-of-house staff to elevate service quality.
- Designed onboarding materials to enhance new employee integration into company culture and operational procedures.
- Spearheaded workshops to enhance team collaboration and communication among restaurant staff.
Trainer / Line Cook
8 Years 4 Months- Conducted training sessions for new employees to familiarize them with kitchen operations. Executed roles as line cook, prep cook, and grill cook to maintain kitchen operations. Supervised kitchen area to ensure adherence to safety and quality standards.
- 412-369-8418 (office)
- Designed and implemented training programs for new team members to enhance operational efficiency.
- Conducted ongoing staff assessments to identify training needs and improve service quality.
Owner
4 Years 3 Months- Delivered high-quality carpet and upholstery cleaning to ensure customer satisfaction. Facilitated positive customer experiences through attentive service.
- 412-657-8208 (office)
- Oversaw daily operations, ensuring efficiency and quality in service delivery.
- Developed strategic marketing initiatives to enhance brand visibility and customer engagement.
- Managed budgeting and financial planning to optimize resource allocation and profitability.
- Trained and mentored staff, fostering a collaborative work environment and skill development.
- Enhanced customer service protocols, improving satisfaction ratings through feedback integration.
- Analyzed market trends to inform product offerings and competitive positioning strategies.
- Established partnerships with local businesses to drive community involvement and customer loyalty.
- Implemented inventory management systems to streamline supply chain processes and reduce costs.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Kitchen Manager
5 Years 7 Months- Scheduled food orders and tracked food costs. Oversaw food safety procedures and coached kitchen employees.
- Phone number no longer available/out of business
- Managed daily kitchen operations, ensuring adherence to health and safety standards.
- Trained and mentored staff, fostering a collaborative work environment.
- Developed and implemented efficient food preparation processes to enhance service speed.
- Oversaw inventory management, reducing waste through effective stock control practices.
- Monitored food quality and presentation, maintaining high standards for customer satisfaction.
- Analyzed kitchen workflows, identifying opportunities for process improvements and cost reductions.
- Streamlined vendor relationships, negotiating contracts for better pricing on supplies.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
Education
High School Diploma - Appliance Repair
Graduated: 06-1988
High School Diploma - Basic Education
Graduated: 06-1988
Skills
Equipment maintenance
Assists with physical therapy
Home exercise design
Documentation management
Patient support
Patient safety
Safety procedures
Therapy support
Patient preparation
Equipment setup
Maintaining inventory
Caregiver education
Balance training
Active listening
Teamwork
Self-care guidance
Accomplishments
Got the Bee Award for excellent nursing support and dietary.
Certification
- BEE Award, ] Allegheny General Hospital-2018
Won the bee award in 2018 in food service and nursing support
Award given to non nursing employee that showed nursing support with patients.
Languages
English
Full Professional
Timeline
Physical Therapy Aide
Allegheny General Hospital
10.2024 - CurrentRead More
Patient Ambassador
Crothall Health Care Allegheny General Hospital
10.2021 - 10.2024Read More
Patient Host
Allegheny General Hospital
02.2018 - 10.2021Read More
Chef
Hampton Fields UPMC
01.2017 - 03.2018Read More
Corporate Trainer / Line Supervisor
BONEFISH GRILL
09.2015 - 01.2017Read More
Trainer / Line Cook
APPLEBEE’S RESTAURANT
05.2007 - 09.2015Read More
Owner
PITTSBURGH STEEMERS
01.2002 - 04.2006Read More
Kitchen Manager
DAMON’S RESTAURANT
06.1995 - 01.2001Read More
SHALER AREA SCHOOL DISTRICT
High School Diploma from Basic Education
Read More
A.W. BEATTIE TECHNICAL SCHOOL
High School Diploma from Appliance Repair
Read More