ROBERT YOUNG
Glendale,AZ
Summary
Quality-focused Technician with genuine care for equipment conditions. Skilled at providing both resident and commercial satisfaction and fulfilling quality and safety needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
32
32
years of professional experience
Work History
Freelance Handyman
Self
07.2022 - Current
- Basic plumbing and electrical troubleshooting and repairs.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Performed basic landscaping tasks, such as mowing, gardening, pulling weeds, and watering lawns.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
Property Manager
GSC
07.2019 - 07.2022
- Handled resident complaints and expedited maintenance requests.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
Cable Installation Technician
Core/Premier Communications
10.2015 - 07.2019
- Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
- Taught customers basic use of equipment based on service package and answered questions.
- Stored, maintained and conducted inventory of storeroom-accessible hardware and vehicle stock.
- Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences.
Property Manager
GSC
04.2009 - 09.2015
- Ensure five homes and 450 acres in a high desert area are maintained
- Manage crews of 3-10 to complete projects within budget and by deadline using delegating, prioritizing and superior communication skills
- Repair and maintenance of highly weather damaged dirt roads
- Maintain, repair and replace electrical, hydro, solar and battery powered homes
- Maintain, repair and replace plumbing, roofing, painting, siding, screens and windows
- Remodeling and general carpentry design and maintenance including porch and deck design, drywall and painting
- Safe, efficient and responsible operation and repair of tools and small machines; gas powered generators, gas powered chainsaws, tree shredders, trimmers and other landscaping tools, general contractor construction tools and machines and paint/stain sprayers
- Safe, efficient and responsible maintenance and repair of multiple vehicles
- Provide customer service to small and large renter and visitor groups ensuring pleasant visits and retention
- Ensure repairs and customer request are handled in a timely and professional manner with effective management and communication skills
Installation Technician/ Troubleshooter
ATS/Chase Communications
09.2003 - 04.2009
- Performed residential and/or commercial cable television, telephone, and high-speed internet and data installations
- Completed a daily service route that may include a new installation, service upgrade, service downgrade, disconnect or reconnect
- Make and complete splices in various types of communication cables
- Review and analyze complex schematic drawings
- Use electrical test instruments to determine defective wire or fiber
- Installations included running cable through walls, attics, underground and also included providing troubleshooting for entertainment systems
- Repair and maintain outside cable facilities
- Accurate documentation of reports and logs and superior communication with supervisors and co-workers
- Train and manage new installers
Security Pet Door Installer, Hale Security Pet Doors
01.2001 - 08.2003
- Measure and install appropriate size door for pets in walls, doors, screens, glass using appropriate tools and safety procedures
- Provided standard and custom sizes and modifications such as custom ramps
- Prepare the layout of the project
- Estimate height, width, length, and other proportions and select appropriate materials
- Install and repair partitions, doors, and windows using wood, glass and drywall
- Utilize chisels, planes, saws, drills, and sanders and join materials with nails, screws, staples and adhesives
- Use levels, rules, plumb bobs and framing squares equipment to ensure everything is level and secure
- Superior Customer Service and Communication Skills
Assistant Manager and Kitchen Manager
Paradise Valley AZ, Streets of New York – Italian Restaurant
10.1991 - 12.2000
- Multi-tasking responsibilities managing daily operations including selection, development and performance of employees maintaining professional restaurant image including employee appearances
- Optimize profits and ensure guests are satisfied with their dining experience
- Responsible for ensuring that all financial (invoices, reporting and personnel/payroll related administrative) duties are completed accurately and on time
- Estimate food and beverage costs and provisioning of purchasing of supplies
- Enforce sanitary practices for food handling and general cleanliness and maintenance in compliance with all local, state and federal ordinances ensuring consistent high quality of food preparation and service Supervise portion control to minimize waste
- Estimate food needs, place orders with distributors and schedule deliveries
- Ensure positive guest service and respond to complaints taking appropriate actions to ensure repeat business
Education
Industrial Technology, Furniture & Cabinetry Design
Palomar College
San Marcos, CA05.2014
Associate of Arts - Science
Rio Salado College
Tempe, AZ05.2013
Associate of Arts - Science Sustainability and Alternative Energy
Glendale Community College
Glendale, AZ12.2011
Skills
- Skills Overview
- Analytical and highly organized
- Attention to details
- Reliable, dependable, trustworthy and loyal
- Flexible to change, priorities, re-prioritizing
- Superior customer service and communication skills
- Maintain Equipment
- HVAC Systems
- Repairing Pipes and Fixtures
- Electrical Component Replacement: Volt OHM meter
- Troubleshoot Malfunctions
- Cutting Torches: welding arc, gas, mig, tig
- Fork Lift operation
- Safety Monitoring and Compliance
- Dismantle Machines
- Electrical Troubleshooting and Projects
- Machinery Repair
- Hand and Power Tool Operation
- Verbal and Written Communication
Timeline
Freelance Handyman
Self
07.2022 - Current
Property Manager
GSC
07.2019 - 07.2022
Cable Installation Technician
Core/Premier Communications
10.2015 - 07.2019
Property Manager
GSC
04.2009 - 09.2015
Installation Technician/ Troubleshooter
ATS/Chase Communications
09.2003 - 04.2009
Security Pet Door Installer, Hale Security Pet Doors
01.2001 - 08.2003
Assistant Manager and Kitchen Manager
Paradise Valley AZ, Streets of New York – Italian Restaurant
10.1991 - 12.2000
Industrial Technology, Furniture & Cabinetry Design
Palomar College
Associate of Arts - Science
Rio Salado College
Associate of Arts - Science Sustainability and Alternative Energy
Glendale Community College
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