Robert Young
Covington,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Store Protection Specialist
Ross Dress For Less
01.2022 - 01.2024
- Enhanced store security by conducting regular patrols and monitoring CCTV systems.
- Reduced instances of theft by implementing effective loss prevention strategies and training staff on awareness measures.
- Ensured a safe shopping environment for customers by identifying potential safety hazards and taking corrective action.
- Collaborated with management to develop and implement store-specific security protocols, addressing unique challenges and risks.
- Improved customer service quality by providing assistance to shoppers when needed, creating a welcoming atmosphere within the store.
- Conducted thorough investigations into incidents of theft or fraud, gathering evidence and working with law enforcement as necessary.
- Supported store management during emergency situations, coordinating evacuation procedures and liaising with first responders if required.
- Trained new Store Protection Specialists on company policies, procedures, and best practices for maintaining a secure retail environment.
- Created a strong deterrent against shoplifting through high-visibility patrolling both inside the store and across parking areas.
Operations Manager
SkyZone
08.2022 - 12.2022
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Sales Inspector
Terminix Pest Control
04.2020 - 12.2020
- Increased sales revenue by identifying and targeting new market segments.
- Developed strong client relationships through consistent communication and timely followups.
- Improved customer satisfaction with thorough product knowledge and demonstrations.
- Streamlined sales processes, resulting in more efficient transaction times for clients.
General Manager
The Blue Gator Tiki Bar & Restaurant
12.2017 - 07.2019
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Police Officer
City Of Perry
12.2015 - 12.2017
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Deputy Sheriff, Road Patrol
Macon-Bibb County Government
11.2012 - 12.2015
- Improved public safety by conducting thorough patrols and responding promptly to calls for service.
- Enhanced community relations through regular attendance at neighborhood meetings and participation in public events.
- Conducted investigations into criminal activity, gathering evidence and interviewing witnesses to solve cases efficiently.
- Collaborated with fellow deputies and local law enforcement agencies to share information and resources, leading to more effective crime prevention strategies.
- Maintained accurate records of incidents, arrests, and other activities, ensuring timely submission of reports for review by supervisors.
- Provided assistance during emergencies, including evacuations, natural disasters, or search-and-rescue operations for better protection of the community.
- Deescalated potentially volatile situations using crisis intervention techniques, resulting in peaceful resolutions without resorting to force whenever possible.
- Testified effectively in court proceedings regarding personal actions taken during investigations or arrests as required by legal process.
Education
Bachelor of Arts - Criminal Justice
Georgia College And State University
Milledgeville, GA06.2012
Associate of Arts - Criminal Justice
Georgia Perimeter College
Decatur, GA05.2010
Skills
- Incident Reporting
- CCTV Monitoring
- Emergency Response Training
- Investigative Abilities
- Inventory control
- Fraud detection
- Professional demeanor
- Adaptability
- Multitasking capabilities
- Surveillance expertise
Timeline
Operations Manager
SkyZone
08.2022 - 12.2022
Store Protection Specialist
Ross Dress For Less
01.2022 - 01.2024
Sales Inspector
Terminix Pest Control
04.2020 - 12.2020
General Manager
The Blue Gator Tiki Bar & Restaurant
12.2017 - 07.2019
Police Officer
City Of Perry
12.2015 - 12.2017
Deputy Sheriff, Road Patrol
Macon-Bibb County Government
11.2012 - 12.2015
Bachelor of Arts - Criminal Justice
Georgia College And State University
Associate of Arts - Criminal Justice
Georgia Perimeter College
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