Robert Zielinski
Royse City,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Shop Foreman
Mi-Jack Products
Mesquite, TX
07.2006 - Current
- Managed materials inside shop and at job locations.
- Oversaw maintenance and repair of shop equipment.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Directed daily operations of team.
- Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
- Trained and coached employees to improve performance and skills.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Built relationships with customers and managed accounts to drive revenue and profit.
Service Manager
Sunbelt Rentals
Arlington, TX
07.2003 - 07.2006
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Set and administered department budgets for expenditures, materials and labor.
- Followed up with customers during and after installations to verify satisfaction.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
Service Manager
United Rentals
Garland, TX
07.2001 - 07.2003
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Set and administered department budgets for expenditures, materials and labor.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
Shop Foreman
United Rentals
Irving, TX
07.1998 - 07.2001
- Managed materials inside shop and at job locations.
- Oversaw maintenance and repair of shop equipment.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Directed daily operations of team. Fifteen technicians and shop professionals.
Technician
Mi-Jack Products
Mesquite, TX
02.1992 - 06.1998
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on [Equipment].
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
Education
High School Diploma -
Chanel High School
Bedford Heights, OHAssociate of Science - Diesel Mechanics
Ohio Diesel Tech
Cleveland OH07.1984
Skills
- Budget Adherence
- Coordinating Daily Operations
- Daily Progress Reports
- Interpreting Job Specifications
- Safety Awareness
- Heavy Machinery Operation
- Corrective Actions
- Continuous Improvement Process
- Project Control
- Production Planning
Timeline
Shop Foreman
Mi-Jack Products
07.2006 - Current
Service Manager
Sunbelt Rentals
07.2003 - 07.2006
Service Manager
United Rentals
07.2001 - 07.2003
Shop Foreman
United Rentals
07.1998 - 07.2001
Technician
Mi-Jack Products
02.1992 - 06.1998
High School Diploma -
Chanel High School
Associate of Science - Diesel Mechanics
Ohio Diesel Tech
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