Robert Zitzke
Nixa,MO
Summary
Highly skilled Senior Director of Operations with a proven track record in strategic planning, financial oversight, and team leadership. Known for implementing operational improvements that increase productivity and reduce costs. Key strengths include strong decision-making abilities, exceptional interpersonal skills, and a focus on delivering optimal customer service. Significant impact made in previous roles through improved process efficiencies and enhanced team performance.
Overview
12
12
years of professional experience
Work History
Senior Director of Operations & Distribution
EnerSys
Springfield, MO
01.2020 - Current
- Directed the development of long-term plans for business growth opportunities and created a Super Market Distribution Center for multiple lines of business.
- Managed the daily operations of a multi-site organization, ensuring compliance with company standards while reducing overhead expenditures and capital spend.
- Established metrics and monitored progress against key performance indicators.
- Oversaw budgeting, forecasting, financial analysis, and resource allocation activities.
- Analyzed current operational processes and identified areas for improvement in order to maximize efficiency and cost savings.
- Reduced WIP Inventory by $6.5 Million dollars and achieved a %100 control +3 years.
Regional Operations and Distribution Manager
Wescon Distribution & Supply
Phoenix, AZ
10.2012 - 09.2017
- Developed and implemented a comprehensive system for tracking inventory levels, orders and deliveries for eight (8) regional facilities.
- Resolved customer complaints related to product quality or delivery times.
- Monitored warehouse operations, ensuring that all safety protocols were adhered to.
- Negotiated contracts with suppliers to ensure competitive pricing on materials and services with an inventory level exceeding $180 Million Dollars.
- Implemented quality control measures throughout the warehouse operation.
- Evaluated existing distribution processes and identified opportunities for streamlining operations.
- Created and maintained relationships with key clients to ensure customer satisfaction.
Education
Bachelor of Arts - Business Management
Grand Canyon University
Phoenix, AZ05-2021
Master of Arts - Secondary Education
Grand Canyon University
Phoenix, AZSkills
- Operational Excellence
- Workforce Planning
- Logistics Management
- Leadership training
- Strategic planning and execution
- Risk Mitigation
Timeline
Senior Director of Operations & Distribution
EnerSys
01.2020 - Current
Regional Operations and Distribution Manager
Wescon Distribution & Supply
10.2012 - 09.2017
Bachelor of Arts - Business Management
Grand Canyon University
Master of Arts - Secondary Education
Grand Canyon University
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