Robert Zoffer
Clearwater
Summary
Accomplished leader with a proven track record at Crown Nissan in enhancing customer satisfaction through exceptional service and creative problem-solving. Expert in POS system operation and fostering team environments that exceed targets. Known for a positive attitude and a focus on achieving results through innovative strategies and strong client relationships.
Overview
34
34
years of professional experience
Work History
Shift Leader
Burkett Ace
11.2023 - 12.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Service Advisor
Crown Nissan
06.2008 - 10.2023
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Owner
The Packaging Store
04.1991 - 08.2008
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Education
Industrial Design
University of Bridgeport
Bridgeport, CTEmergency Medical Technician
Manatee Technical College
Bradenton, FL04-2008
Real Estate
Bob Houge
St. Petersburg, FL05-2005
Skills
- Positive attitude
- Creative problem solving
- Customer service focus
- POS system operation
Timeline
Shift Leader
Burkett Ace
11.2023 - 12.2024
Service Advisor
Crown Nissan
06.2008 - 10.2023
Owner
The Packaging Store
04.1991 - 08.2008
Industrial Design
University of Bridgeport
Emergency Medical Technician
Manatee Technical College
Real Estate
Bob Houge
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