Roberta Bell
Port Richey,FL
Summary
PROFILE SUMMARY A self-motivated, results-driven human service professional. Proven leadership skills and ability to impact complex business situations and produce positive results. Exceptional academic record, achieved as an adult student while working full-time. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
18
18
years of professional experience
Work History
Discharge Planner
Baycare Health Services
04.2023 - Current
- Provides assessment
- Linkage
- Monitoring
- Planning and advocacy for adult and or children experiencing acute mental health and or substance abuse issues in an acute care inpatient setting
Housing Specialist
St Vincent de Paul CARES
11.2022 - Current
- Identifying and engaging landlords through a variety of methods in order to develop sufficient affordable housing stock for Rapid Re-Housing (RRH) program
- Assists eligible families in locating and renting suitable housing; computing and preparing financing arrangements and monitoring owner/tenant compliance with standards
- Maintain linkage between Agency, landlord and client
- Develop and maintain (i.e., update) a database/listing of available housing stock for clients
- Responsible for coordinating and/or performing Housing Inspections
- Makes referrals to agencies and departments for the resolution of applicant housing issues
- Investigates tenant and owner complaints and conducts follow-up visits
- Makes appropriate referrals for assistance when client’s needs cannot be met
- Maintains required client, legal and administrative record and statistical data as required by St
- Vincent de Paul CARES and program funders including use of HMIS
- Responsible for collecting all necessary documentation for client files
- Networks and collaborates with other agencies and represents the agency at community functions, which may include public speaking and presentations as directed by Program Manager
- All other duties as assigned
- Demonstrates a commitment to serve all people with respect and compassion
- Works in a spirit of cooperation with all external and internal stakeholders
- Will make a Commitment to Serve all people with Respect, Compassion, and Cooperation.
Program Manager
Catholic Charities
04.2013 - 10.2021
- Person center planning for program participants
- Planned and executed discharge to successful independent living
- Organized new hiring procedure and executed a posting grid to prioritize and fill open positions
- Track and report data reports that meet agency and state regulatory requirements
- Monitor medical, physical, and behavioral changes and report to the appropriate provider
- Behavioral Plan coordination and implementation
- Develop and monitor program participants daily schedule
- Maintained all assets of the organization
- Manage finances for the individuals per state regulations
- On-Call Manager averaging once a month and responsible for the overall running of the residential program
- Provide meeting leadership, management, and facilitation
- Establish an environment where employees are motivated, engaged, and provide ongoing communication
- Identified needs and developed master monthly training schedule meet state requirements
- Coordinate and train team for new and existing employees
- Launched a Master Training Grid to efficiently track employees' training
- Developed and implemented a new manager training program
Group Home Manager
11.2008 - 04.2013
- Recognized behavioral issues, worked with the team, and developed a plan for individual's success
- Converted and improved services for a 2 person CLA
- Revitalized services for an individual supported by IHS
- Track and report data reports that meet agency and state regulatory requirements
- Monitor medical, physical, and behavioral changes and report to the appropriate provider
- Monitor Medication Certified staff to ensure staff administer medications
- Develop and monitor program participants daily schedule
- Maintained all assets of the organization
- Conduct monthly staff meetings, documenting content and attendance
- Roberta Bell
- Manage finances for the individuals per state regulations
- Develops staffing schedules and assignments to meet the needs of the individuals
- Provide meeting leadership, management, and facilitation.
Director of Marketing / Admissions / Discharge Planning
Westside Care Center
11.2003 - 11.2008
- Influenced 180 bed SNF from below census to full census and maintained full census
- Collaborated with Director of Behavioral Health Services to implement education classes in the community
- Facilitated an Alzheimer Family Support Group
- Research, identify and arrange external services for residents such as In-home services, medical equipment, government-funded service, etc
- Schedule discharge meetings and coordinate home visits, home care, therapy according to resident needs
- Directs timely and efficient five-day discharge planning meetings for all newly admitted residents
- Assesses patient's support systems and home situation to assist in decision-making regarding discharge plan and needs
- Facilitates effective bed management by strategic evaluation and internal arrangement to maximize the availability of transitional and extended care services
- Meet with and assist residents with social issues such as conflict resolution, problem-solving, and care coordination
- Conduct customer satisfaction surveys.
Education
Master of Science Organizational Leadership (MSOL) -
Goodwin University
Bachelor of Human Services - undefined
Goodwin University
Skills
- Proficient in Management, Behavioral Planning, Person-Centered Planning, Microsoft Word, Excel, and Powerpoint
- Patient Health Information Access
- Operational Requirements
- Discharge Recommendations
- Active Listening
- Case Notes
- Specialist Referrals
- Admissions and Discharge Processes
- Patient and Family Interaction
- Outpatient Treatment
- Treatment Plans
- Educational Materials and Resources
- HIPAA Guidelines
- Coordinating Services
- Database Software
Accomplishments
- State of CT, Abuse & Neglect Investigator Current
- BLS: FIRST AID/ CPR/AED – American Heart Association Expiration July 2024
- State of CT, DDS Medication Administration
Affiliations
Member, Phi Theta Kappa Honor Society (2019)
Inducted into Tau Upsilon Alpha, National Organization for Human Services Honor Society (2019)
MACC Homeless Soup Kitchen
Timeline
Discharge Planner
Baycare Health Services
04.2023 - Current
Housing Specialist
St Vincent de Paul CARES
11.2022 - Current
Program Manager
Catholic Charities
04.2013 - 10.2021
Group Home Manager
11.2008 - 04.2013
Director of Marketing / Admissions / Discharge Planning
Westside Care Center
11.2003 - 11.2008
Master of Science Organizational Leadership (MSOL) -
Goodwin University
Bachelor of Human Services - undefined
Goodwin University
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