Roberta Biamonte
Fort Lauderdale
Summary
Knowledgeable Representative with comprehensive background in customer service and client relations. Consistently recognized for resolving complex issues and improving customer satisfaction. Demonstrated ability in fostering positive client interactions and maintaining high service standards.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
LogixHealth
05.2025 - Current
- Provide administrative support to the Provider Enrollment Department
- Handle correspondence in a timely manner
- Complete special projects as assigned
- Make photocopies, fax documents and scan documents as required
- Prepare documents using Microsoft Word, Excel, PowerPoint, Adobe PDF
- Support management and assist staff as needed
- Perform other client related administrative duties on an as needed basis
Check-In Agent
SMS International Shore Operations
09.2023 - Current
- Greeted and checked in cruise passengers efficiently while verifying travel documents, ensuring compliance with safety and immigration protocols.
- Delivered world-class customer service by resolving guest inquiries and concerns during the embarkation process.
Independent Contractor
Instacart
10.2018 - Current
- Accurately shopped, packed, and delivered grocery orders to customers, consistently meeting tight deadlines coupled with special instructions.
- Maintained high customer satisfaction ratings through timely communication, professional service, and attention to order accuracy.
Education
Medical Billing and Coding
Penn Foster College
Chandler, AZ10.2024
Bachelor's Degree - Business Administration Management
Florida Atlantic University
Davie, FL01.2017
Associate in Science - Aviation Operations
Broward College
Davie, FL01.2014
Skills
- Excellent verbal, written, and oral communication skills
- Strong attention to detail
- Exceptional organizational
- Team bonding
- Time management
- Microsoft Word
- Excel spreadsheets
- Problem-solving and decision-making skills
- Data entry
- Computer skills
- Administrative support
- Customer service
Languages
English
Interests
- Embracing outdoor adventures such as the beach and kayaking
- Painting rocks
- I enjoy helping others and giving back to the community
- Music
Timeline
Administrative Assistant
LogixHealth
05.2025 - Current
Check-In Agent
SMS International Shore Operations
09.2023 - Current
Independent Contractor
Instacart
10.2018 - Current
Bachelor's Degree - Business Administration Management
Florida Atlantic University
Associate in Science - Aviation Operations
Broward College
Medical Billing and Coding
Penn Foster College
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