Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Roberta Cihla

Tracy,CA

Summary

Efficient medical secretary and administrative assistant with background in managing front office operations, patient scheduling, and record-keeping within healthcare settings. Skilled in maintaining confidentiality of patient information, improving office workflows, and supporting clinical staff with administrative tasks. Demonstrated ability to enhance patient satisfaction through effective communication and organizational skills. Made impactful contributions to previous workplaces by streamlining appointment processes and reducing waiting times for patients.

Overview

8
8
years of professional experience

Work History

Healthcare Provider

Maxim Healthcare
Modesto, CA
04.2013 - 06.2014
  • Provided tailored care to clients with diverse medical needs.
  • Supported clients in daily living activities and external engagements.
  • Offered customized care suited to individual requirements.

Healthcare Provider

Maxim Healthcare
Stockton, CA
04.2010 - 11.2011
  • Monitored client health and administered necessary treatments in home settings.
  • Dispensed medication in accordance with physician's prescriptions.
  • Ensured adherence to the care plan while supporting client's family.

Licensed Vocational Nurse

Nightingale Nurse Services
Turlock , CA
01.2008 - 04.2010
  • Demonstrated compassion towards all patients while promoting an atmosphere of respect for diversity.
  • Contributed to assigned facilities' efficiency and effectiveness in the role of Vocational Nurse.
  • Executed every task in the various facility as required.
  • Adhered to facility-specific policies and procedures during all assigned shifts.

Licensed Vocational Nurse

Valley Gardens Healthcare
Stockton, CA
06.2009 - 08.2009
  • Offered nursing care to patients and residents on a per diem basis.
  • Preformed all care and duties within the policies and procedures.
  • Admitted patients to facility after hours of operation.
  • Administered medications and therapies in accordance with physicians orders.

Direct Support Professional, LVN

Casa del Rios: Habitation Services
Stockton , CA
01.2006 - 11.2007
  • Managed medication and treatment distribution to residents.
  • Implemented physicians orders while supervising daily activities in the care home.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.

Education

Some College (No Degree) - Medical Office Specialist

Kaplan College
Modesto, CA
07-2013

Some College (No Degree) - Licensed Vocational Nurse

Maric College
Vista, CA
10-2003

High School Diploma -

Tracy High School
Tracy, CA
06-2002

Skills

  • Medisoft Software
  • Microsoft Office Suite
  • Medical terminology
  • Filing Procedures
  • Insurance verification
  • Charting/Medical Records
  • OSHA & HIPPA Regulations
  • Medical Billing
  • CPT, HCPCS, ICDM-9 Coding
  • Appointment Scheduling
  • Telephone Etiquette/Multi-line Phones
  • Referrals
  • Medical Insurances

References

References available upon request.

Timeline

Healthcare Provider

Maxim Healthcare
04.2013 - 06.2014

Healthcare Provider

Maxim Healthcare
04.2010 - 11.2011

Licensed Vocational Nurse

Valley Gardens Healthcare
06.2009 - 08.2009

Licensed Vocational Nurse

Nightingale Nurse Services
01.2008 - 04.2010

Direct Support Professional, LVN

Casa del Rios: Habitation Services
01.2006 - 11.2007

Some College (No Degree) - Medical Office Specialist

Kaplan College

Some College (No Degree) - Licensed Vocational Nurse

Maric College

High School Diploma -

Tracy High School
Roberta Cihla