Roberta Craddock
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Process Improvement Coordinator
Access 2 Care
02.2022 - Current
- Streamlined process workflows by identifying inefficiencies and implementing corrective actions.
- Reduced operational costs through continuous improvement initiatives and resource optimization.
- Led root cause analysis efforts to identify areas of opportunity and implement sustainable solutions.
- Optimized supply chain processes for improved efficiency, reducing lead times and minimizing stockouts.
- Improved customer satisfaction ratings by analyzing feedback data and implementing targeted service enhancements.
- Looped in upper management with progress updates so they could make informed decisions.
Kitchen Coordinator
Courtyard Estates
01.2016 - 09.2021
- Enhanced kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
- Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
- Maintained a clean and organized kitchen environment, adhering to strict sanitation guidelines and procedures.
- Collaborated with culinary team members to develop innovative menu items, resulting in increased customer satisfaction.
- Coordinated staff schedules, ensuring adequate coverage during peak service hours for optimal performance.
- Oversaw vendor relationships, negotiating favorable pricing on high-quality ingredients for cost-effective operations.
- Conducted regular safety inspections of kitchen facilities to maintain compliance with local health codes and regulations.
- Assisted with budget planning and financial tracking for the kitchen department, optimizing resource allocation for maximum profitability.
- Actively participated in menu development sessions with executive chef, contributing creative ideas for new dishes or seasonal specials.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Education
Medical Assistant - Medical
Vatterott College - Des Moines
Des Moines, IA10.2007
GED -
Des Moines Area Community College
Ankeny, IA02.2003
Skills
- Business process reengineering
- Coaching and Mentoring
- Process Mapping
- Process Documentation
- Workflow Optimization
- Customer Focus
- Tracking systems
- Business Process Analysis
- Managing operations
Self-Taught Crafter
I enjoy creating clothing and accessories, weather be that with Sewing and / or Knitting.
Timeline
Process Improvement Coordinator
Access 2 Care
02.2022 - Current
Kitchen Coordinator
Courtyard Estates
01.2016 - 09.2021
Medical Assistant - Medical
Vatterott College - Des Moines
GED -
Des Moines Area Community College
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