Roberta Dibble
Ashtabula,OH
Summary
Driven and dynamic, I leveraged my chef support and team leadership skills at Farmer Butcher Chef Bistro and Family Dollar to enhance kitchen efficiency and store operations, respectively. Mastering safe food handling and customer engagement, I significantly improved service quality and team cohesion, contributing to a positive and productive work environment.
Overview
2025
2025
years of professional experience
Work History
Kitchen Assistant
Farmer Butcher Chef Bistro
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Provided backup support to other staff members during busy periods or staff shortages.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Maintained strict compliance with food safety regulations, ensuring high-quality meals for patrons.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Reduced cross-contamination risks by strictly adhering to sanitation protocols when handling allergens.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Developed strong communication skills by coordinating effectively with front-of-house staff during busy shifts.
Store Manager
Family Dollar
07.2012 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Education
Highschool Diploma -
Lakeside High School
Ashtabula, OH06.2005
Skills
- Chef support
- Dishwashing
- Safe Food Handling
- Kitchen Equipment Operation
- Positive Attitude
- Dedicated Work Ethic
- Heavy Lifting
- Workplace Health and Safety
- Customer Engagement
- Accurate Cash Handling
- Team Leadership
Timeline
Store Manager
Family Dollar
07.2012 - Current
Kitchen Assistant
Farmer Butcher Chef Bistro
Highschool Diploma -
Lakeside High School
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