Roberta Duverseau
Jamaica
Summary
Handler trainer with proven success in mentoring junior handlers and refining training protocols. Expertise in ensuring safety and compliance in high-pressure settings. Committed to operational effectiveness and promoting a culture of excellence.
Overview
8
8
years of professional experience
Work History
JFK Handler Training Lead
Global K9 Protection Group
Opelika
11.2021 - Current
- Mentored junior handlers in effective training techniques to enhance their skills.
- Designed individualized exercise plans for each K9, considering age, breed, and temperament to optimize training outcomes.
- Monitored dog behavior during exercises to maintain a controlled environment.
- Observed animal behavior and identified signs of stress or fatigue during field exercises.
- Corrected problem behaviors through understanding of Pack Dynamics, K9 Psychology and Positive Reward Based Training.
- Maintained precise records of training sessions and K9 progress to track development.
- Maintained detailed records of K9 health, performance and training progress.
- Collaborated with trainers to implement effective training techniques and strategies.
- Participated in team meetings to discuss training progress and operational improvements.
- Supported the onboarding process for new handlers through mentorship and guidance.
Screening Supervisor
Corporate Loss Prevention Association
Jamaica
08.2018 - 09.2021
- Promoted to screening supervisor for professional work ethics
- Trained new employees on screening procedures to ensure adherence to established security standards.
- Ensure airlines exceed 80% of cargo for each flight.
- Certified and train operating explosive trace detection (ETD) machine and X-RAY machine
- Recognition of IED components on X-RAY machine reading as well as physically.
- Follows TSA recommendation procedures, protocols, regulations of security and screening.
- Responded to incidents and emergencies as required.
- Conducted security watch for cargo airplanes during loading to ensure compliance with safety protocols.
- Maintained daily logs and reports on equipment status, property damage, theft incidents, and unauthorized presence or unusual activities.
- Certified dangerous goods and other hazardous materials
- Assists canine handlers with screening cargo including venting, preparing screening documents and verifying cargo piece count.
- Recognized as employee of the month for exceptional performance within first six months
Education
Certified Medical Assistant -
Allen School of Health Sciences
Queens, New York06-2017
High School Diploma -
High School for Community Leadership
Queens, New York06-2015
Skills
- Safety protocols
- Attention to detail
- Stress management
- Verbal communication
- Teamwork and collaboration
- Flexible and adaptable
- Critical thinking
- Strong work ethic
- Great interpersonal skills
References
References available upon request
Timeline
JFK Handler Training Lead
Global K9 Protection Group
11.2021 - Current
Screening Supervisor
Corporate Loss Prevention Association
08.2018 - 09.2021
Certified Medical Assistant -
Allen School of Health Sciences
High School Diploma -
High School for Community Leadership