Roberta Edwards

• Provide HR consulting services to small and medium-sized businesses, including employee relations, HR policies, compliance, and training
• Develop custom HR strategies that improve retention, productivity, and employee engagement while managing risks
• Successfully streamlined HR processes for multiple clients, resulting in increased operational efficiency and reduced turnover
• Partner with external stakeholders to provide human resource solutions that develop leaders, attract and build quality workforces and transform companies into high performing organizations

• Managed HR programs that supported strategic goals of the Association
• Led recruitment process and entire employee lifecycle, including onboarding, training, and development
• Rewrote employee handbook to ensure compliance with employment laws, enhancing organization's HR framework.

• Led team of HR professionals, providing outsourced HR consulting services and contributing to business growth.
• Increased consulting division sales each year since 2013 and led my team to exceed new sales goal for 2016 with 100% client retention.
• Chaired Employee Engagement Committee, leading company to win 'Best Places to Work' and 'Top Workplaces' awards in 2016.
• Played a significant role in developing, updating and overseeing Payday HCM’s strategic plan.

• Marketed and provided HR consulting services, streamlining procedures and reducing client liabilities
• Improved HR sales process by formalizing marketing strategies, proposal presentations and follow-up processes, leading to significant increases in department growth and client acquisition.

• Revised and updated HR policies and procedures, improving employee orientation, onboarding, and training programs.
• Implemented comprehensive safety and compliance program, achieving full OSHA compliance and reducing workplace injuries.
• Created and implemented a performance review policy, a formal performance review tracking program, conducted a wage survey and brought employee reviews and pay increases current.

Held the HR Manager role in Las Vegas, NV for three years and in West Palm Beach, FL, for over a year.

• Implemented improvements in the performance review process, attendance policies, safety programs, employee relations and recognition programs.
• Recruited, hired and performed orientation for new employees, oversaw new employee training, and created a location succession planning process.
• Administered benefits and open enrollment, and managed employee relations issues.
• Successfully reduced turnover and labor costs through a refined hiring process.
• Increased employee engagement scores in Las Vegas by 10 points within one year.
• Administered Cintas Safety Program under OSHA regulations and implemented a management involvement piece that was adopted region wide.
• Reduced OSHA total incident rate of injuries in both locations.

• Established the HR department, implementing comprehensive training, testing programs, and benefits packages.
• Spearheaded the creation of the company’s first-ever employee handbook and management policies and procedures manual.
• Completed bi-weekly payroll processing for 250 employees.
• Designed and instituted an extensive employee training and testing program.