Roberta Garrett
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Outgoing Greeter with Number years of experience in customer service. Successful at directing customers efficiently and answering questions thoroughly. Proven history of maintaining cleanliness and order for store entrances.
Overview
36
36
years of professional experience
Work History
New Hostess/Greeter
Presently On The List For Resource Staffing
10.2002 - 09.2016
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Acted as first point of contact for visiting clients and customers.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Maintained clean, organized environments for presentable front-of-house areas.
- Recommended products and services to customers based on personalized needs.
- Fielded customer complaints and notified managers.
- Monitored customer activity to maintain safe and secure environments.
- Retained knowledge of promotions, products and services for informative customer advice.
- Greeted customers with smile and provided friendly, knowledgeable service.
Educational Diagnostician
Katy, Ft. Bend, Sheldon ISD
08.1980 - 06.2002
- Deployed various assessment instruments and techniques to assist in identifying students eligible for special education services.
- Assisted school personnel in identification and understanding of students with disabilities.
- Offered informative workshops for educators, school leaders and faculty members.
- Selected, administered and interpreted appropriate formal and informal assessments and evaluations.
- Applied knowledge of ethnic, linguistic, cultural and socioeconomic diversity for evaluation, planning and instruction.
- Collaborated with educators, school administrators and external professionals in development of Individualized Education Plans (IEPs).
- Consulted with teachers and parents to gain in-depth understanding of students.
- Compiled and interpreted students' test results along with information from teachers and parents to diagnose conditions and assess eligibility for special services.
- Met with students to conduct individual assessments and determine academic and mental health needs.
- Led staff and faculty training and development to support program objectives.
- Completed required documentation and reports for compliance and treatment planning.
- Utilized formal and established testing protocols to evaluate educational, emotional and behavioral needs of students.
- Selected, administered and scored psychological tests.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Substitute Teacher
Cy-Fair ISD
02.2001 - 07.2001
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Education
Certification - Education Administration
University of St. Thomas
Houston, TXMaster Of Science - Educational Statistics And Research Methods
University of Houston Clearlake City
Clear Lake CityBachelor Of Science - Social Science, Elementary Education.
Suffolk University
Boston, MA06.1966
Skills
- Management
- PA Systems
- Surveillance Knowledge
- POS Transactions
- Guest Needs Assessment
- Crisis Management
- Special Assignments
Timeline
New Hostess/Greeter
Presently On The List For Resource Staffing
10.2002 - 09.2016
Substitute Teacher
Cy-Fair ISD
02.2001 - 07.2001
Educational Diagnostician
Katy, Ft. Bend, Sheldon ISD
08.1980 - 06.2002
Certification - Education Administration
University of St. Thomas
Master Of Science - Educational Statistics And Research Methods
University of Houston Clearlake City
Bachelor Of Science - Social Science, Elementary Education.
Suffolk University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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