Roberta Herrli
Huntley,IL
Websites
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure a sales position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Group Fitness Instructor
Power Wellness
03.2018 - Current
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
- Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
- Assisted with marketing and promoting of classes and services.
- Encouraged participants to stay motivated and reach fitness goals.
- Motivated participants through one-on-one instruction and positive feedback.
Flight Attendant
Delta Air Lines, Inc
02.1994 - Current
- Used excellent customer service skills in addressing passengers' needs.
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Responded to passenger emergencies to provide first aid.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Answered passenger questions and provided solutions to issues arising during flights.
- Welcomed passengers aboard and provided overview of safety procedures.
- Answered passengers' questions about flight, aircraft and destination.
Education
Associate of Arts - Applied Psychology
City Colleges of Chicago-Harry S Truman College
Chicago, IL01.2008
Skills
- Team Oversight
- Food and Beverage Service
- Emergency Situations Management
- Brand Promotion
- Adult AED and CPR
- Sales Expertise
- Coaching and Training
- Public Interaction
- Guest Services
- Social Media Promotion
- Health and Wellness Education
- Customer Engagement
- Active Listening
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved membership growth through effectively helping with marketing and sales.
Certification
- Certified Yoga Instructor
- CGFI - Certified Group Fitness Instructor
- Certified Health coach ACE Fitness
- Real Estate Agent
www.morewellness.info
Owner
Timeline
Group Fitness Instructor
Power Wellness
03.2018 - Current
Flight Attendant
Delta Air Lines, Inc
02.1994 - Current
Associate of Arts - Applied Psychology
City Colleges of Chicago-Harry S Truman College
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